Retail Customer Service & Sales Pro - Flexible Hours

Telstra; Goulburn; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

12% Superannuation

Variable remuneration 10%

Telstra discounts 30%

Parental leave 16 weeks

Telstra Extra Day Off

Leave options incl. cultural, blood/d*

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant to provide exceptional in-store service and guide customers to the right Telstra products and plans. You will be part of a team representing an iconic Aussie brand, helping customers transform their telecommunications experience.

Roles are available across GOULBURN, MITTAGONG, and YOUNG, with training and career growth opportunities. A supportive, customer-first culture awaits.

Qualifications

• Excellent communication skills across in-person and phone channels.
• Ability to tailor solutions to customer needs in a retail environment.
• Proven drive to meet or exceed sales targets and KPIs.
• Willingness to learn product details and service offerings.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose the right Telstra products and services.
• Be the go-to tech expert, staying up-to-date with devices and services.
• Achieve and exceed sales targets and KPIs while ensuring customers stay connected.
• Collaborate with the team to maintain an inviting, supportive store environment.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Customer-Facing Experience

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant to provide exceptional in-store service and guide customers to the right Telstra products and plans. You will be part of a team representing an iconic Aussie brand, helping customers transform their telecommunications experience.

Roles are available across GOULBURN, MITTAGONG, and YOUNG, with training and career growth opportunities. A supportive, customer-first culture awaits.