Retail Customer Service Team Lead – Growth Path

Drake Supermarkets Pty Ltd; Adelaide; In loco; AUD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Attractive Remuneration

Dynamic growing company

Potential for promotion

Descrizione del lavoro

Drake Supermarkets Pty Ltd in Australia is inviting expressions of interest for on-site roles in a dynamic, growth-focused environment. The posting highlights opportunities for promotion and attractive remuneration as part of a family-owned, privately held business and a leading national supermarket chain.

Applicants will be evaluated on customer service intensity, hands-on leadership, rostering accuracy, training ability and compliance with WHS standards, with strong communication to management

Mansioni

• Provide frontline customer service and assist customers at POS.
• Lead and manage team members to meet targets and service standards.
• Accurately roster staff and coordinate shift coverage.
• Coach, train and performance manage team members as needed.
• Maintain health and safety standards across the store.
• Liaise with team members and management to ensure smooth operations.
• Oversee ordering and cost-control activities.
• Demonstrate strong leadership and delegation in daily tasks.
• Communicate effectively with management, staff, customers and external stakeholders

Conoscenze

Front end & POS knowledge

Customer service

Team leadership

Staff rostering

Coaching & performance management

Health & safety

Communication

Liaising with management

Cost control & ordering

Descrizione del lavoro

Drake Supermarkets Pty Ltd in Australia is inviting expressions of interest for on-site roles in a dynamic, growth-focused environment. The posting highlights opportunities for promotion and attractive remuneration as part of a family-owned, privately held business and a leading national supermarket chain.

Applicants will be evaluated on customer service intensity, hands-on leadership, rostering accuracy, training ability and compliance with WHS standards, with strong communication to management