Retail Consultant, Gungahlin

Optus Enterprise; Australian Capital Territory; On-site; AUD 55,000 - 65,000; Full time

Job summary

Optus Enterprise is seeking a Full-Time Storage Consultant to join our Canberra team, with opportunities to work across Mitchell, Hume, Hume Central, Phillip, and Queanbeyan.

You will deliver excellent customer service, handle administrative tasks, and contribute to daily operations in a fast-paced self-storage environment. The role offers variety and a chance to engage with customers in multiple locations.

Qualifications

• Experience in customer service roles.
• Strong organisational and administrative abilities.
• Ability to work across multiple locations.

Responsibilities

• Deliver the ultimate customer experience by supporting and guiding customers in making storage choices.
• Conduct centre tours and walkthroughs of facilities.
• Maintain the centre's presentation, cleanliness and general operational duties.
• Handle general administration duties and customer queries.

Skills

Customer service

Administration

Operations

Job description

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Job Description

About The Role

Reporting to the Centre Manager, our Storage Consultants are vital within our business, as they work closely with our customers and deliver seamless service. We have an exciting opportunity for a Full-Time Storage Consultant to join our Canberra team. In this role, you will have the opportunity to work across several locations, including Mitchell, Hume, Hume Central, Phillip, and Queanbeyan.

The role is exciting & varied, encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

Key Responsibilities

• Deliver the ultimate customer experience by supporting and guiding our customers in making the best choice for their storage needs.
• Conduct centre tours and walk-throughs, showcasing our facilities.
• Maintain the centre's presentation, cleanliness and general operational duties.
• Action general administration duties such as customer