Retail Centre Facilities Manager - Operations & Safety

Housed Australia; Gosford; On-site; AUD 90,000 - 120,000; Full time

Job summary

Housed Australia is seeking an experienced Facilities Manager to oversee the daily operations, maintenance, and compliance of a busy retail centre in Gosford, NSW. You will manage building systems, ensuring a safe, clean, and welcoming environment for shoppers and staff, while coordinating with contractors and centre management.

Key responsibilities include overseeing MEP maintenance, vendor management, WHS compliance, and budget oversight.

Qualifications

• 3+ years in facilities management, operations, or building services.
• Experience in retail, shopping centres, or commercial property is valued.

Responsibilities

• Oversee routine, preventative, and reactive maintenance across MEP, HVAC, fire, and vertical transport systems.
• Conduct site inspections to identify hazards and maintenance needs across common areas, docks, and car parks.
• Manage minor capital works, fit-outs, and tenancy refurbishments with centre management and retailers.
• Manage external service contracts including soft services (cleaning, waste, security, pest control) and hard services (trades and engineering).
• Supervise on-site contractors, ensuring safety, timely delivery, and quality.
• Obtain quotes, evaluate tenders, and manage vendor performance.
• Ensure compliance with WHS legislation, BCA/NCC, and Australian Standards.
• Manage AFSS and statutory compliance logs.
• Lead emergency procedures, risk assessments, and incident reporting.
• Assist in preparing and managing annual OPEX/CAPEX budgets.
• Monitor service contracts expenditure, invoices, and cost optimization.
• Serve as main technical contact for retailers regarding facility requests and queries.
• Maintain relationships with local authorities, utility providers, and emergency services.

Skills

Facilities management

Contractor management

Communication

Problem solving

Education

White Card

Facilities Management/Engineering qualification

Tools

BMS

HVAC

Fire safety systems

Security systems

Job description

Housed Australia is seeking an experienced Facilities Manager to oversee the daily operations, maintenance, and compliance of a busy retail centre in Gosford, NSW. You will manage building systems, ensuring a safe, clean, and welcoming environment for shoppers and staff, while coordinating with contractors and centre management.

Key responsibilities include overseeing MEP maintenance, vendor management, WHS compliance, and budget oversight.