Retail Centre Administrator — 120-Tenant Portfolio

Knight Frank; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Two extra weeks of leave

Two wellness days every year

Birthday off

Job summary

Knight Frank Australia is seeking a Retail Manager to take ownership of the administration, presentation and tenant engagement across two shopping centres in Queensland, overseeing around 120 tenants. You will ensure seamless daily operations and deliver a positive experience for retailers and customers.

Join the national retail team with experience in retail or property management, holding a QLD Real Estate Licence and excelling in tenancy processes, compliance and stakeholder communications.

Qualifications

• Current QLD Real Estate Licence, or willingness to obtain one with support provided.
• Demonstrated experience in retail or property management, ideally across multi-site portfolios.
• Background in retail environments such as customer service, store management or administration.
• Strong organisational and administrative skills with the ability to manage high volumes of tasks and deadlines.
• Familiarity with tenancy systems, compliance processes and proficiency in Microsoft Office.

Responsibilities

• Own and manage retail administration and tenancy processes across multiple centres, ensuring compliance and high presentation standards.
• Act as the primary point of contact for tenants, resolving queries efficiently and building strong working relationships.
• Coordinate lease administration and compliance requirements including insurances and bank guarantees, ensuring accurate record keeping.
• Support marketing initiatives, tenant engagement activities and trading performance analysis.
• Collaborate closely with facilities and portfolio managers to deliver smooth operations and achieve key performance outcomes.

Skills

Strong organisational skills

Administrative skills

Customer service orientation

Education

QLD Real Estate Licence

Tools

Microsoft Office

Job description

Knight Frank Australia is seeking a Retail Manager to take ownership of the administration, presentation and tenant engagement across two shopping centres in Queensland, overseeing around 120 tenants. You will ensure seamless daily operations and deliver a positive experience for retailers and customers.

Join the national retail team with experience in retail or property management, holding a QLD Real Estate Licence and excelling in tenancy processes, compliance and stakeholder communications.