Retail Business Leader

find your Fantastic career; Newcastle-Maitland; On-site; AUD 85,000 - 110,000; Full time

Job summary

Fantastic Furniture is seeking a Retail Business Leader for Bennetts Green, NSW. You will lead the store team, drive sales, and deliver a smooth customer experience with a hands-on leadership style.

You will coach and develop your team, manage rosters and stock, and ensure safe, high-standard store operations while meeting performance targets. A strong retail leadership background and ability to work weekends are preferred.

Qualifications

• Experience leading a retail store or large team.
• Proven track record of achieving sales and operational targets.
• Strong coaching and communication skills.
• Comfort using performance data to make decisions.
• Ability to manage competing priorities and weekend rosters.

Responsibilities

• Lead, coach and develop store teams to deliver great customer service.
• Drive sales and achieve store performance targets.
• Manage rosters, staffing and daily priorities.
• Oversee stock management, merchandising and store presentation.
• Maintain a safe workplace and consistent operating standards.
• Resolve customer concerns and identify service improvements.

Skills

Retail leadership

Team coaching

Sales targets

People management

Job description

## Retail Business Leader – Bennetts Green, NSW**Fantastic Furniture****Great teams make great stores. Lead ours in Bennetts Green.**We're looking for a Retail Business Leader to lead our Bennetts Green store, develop a strong team and deliver great results through exceptional customer service. You'll bring energy, clear direction and a hands-on approach, taking ownership of store performance while creating an environment where your team can succeed. Furniture experience isn't essential—strong retail leadership is.### About the roleYou'll oversee the day-to-day running of the store, leading the sales and warehouse teams to deliver a smooth customer experience. Your responsibilities will include:* Leading, coaching and developing your team.* Driving sales and achieving store performance targets.* Managing rosters, staffing and daily priorities.* Overseeing stock management, merchandising and store presentation.* Maintaining a safe workplace and consistent operating standards.* Resolving customer concerns and finding opportunities to improve service.### About youYou're a confident retail leader who leads by example, builds strong relationships and knows how to turn goals into results.You'll bring:* Experience managing a retail store or a substantial retail team.* A track record of achieving sales and operational targets.* Strong coaching, communication and people management skills.* Commercial awareness and confidence using performance data.* The ability to manage competing priorities and make practical decisions.* Flexibility to work across a retail roster, including weekends.### Why join us?Take ownership of a store where your leadership makes a difference every day. You'll have the opportunity to develop your team, improve performance and contribute to a business focused on helping customers create a home they love.**Ready to lead our Bennetts Green team? Apply now.**