Retail Store Leader: Drive Sales, Team Growth & Service

Fantastic Furniture; Newcastle-Maitland; On-site; AUD 70,000 - 110,000; Full time

Job summary

Fantastic Furniture in Bennetts Green, NSW is seeking a Retail Business Leader to drive store performance and lead a strong team. You will deliver exceptional customer service, set clear direction and take a hands-on approach to daily operations.

You'll oversee sales and warehouse teams, manage rosters and stock, maintain safety and standards, and turn store goals into results while building a customer-focused shopping experience for home furnishings.

Qualifications

• Experience managing a retail store or a substantial retail team.
• Track record of achieving sales and operational targets.
• Strong coaching, communication and people management skills.

Responsibilities

• Lead, coach and develop your team.
• Drive sales and achieve store performance targets.
• Manage rosters, staffing and daily priorities.
• Oversee stock management, merchandising and store presentation.
• Maintain a safe workplace and operating standards.
• Resolve customer concerns and improve service.

Skills

Retail leadership

Store operations

Customer service

Job description

Fantastic Furniture in Bennetts Green, NSW is seeking a Retail Business Leader to drive store performance and lead a strong team. You will deliver exceptional customer service, set clear direction and take a hands-on approach to daily operations.

You'll oversee sales and warehouse teams, manage rosters and stock, maintain safety and standards, and turn store goals into results while building a customer-focused shopping experience for home furnishings.