Retail Business Leader

find your Fantastic career; Gold Coast City; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

Fantastic Furniture – Robina store in Queensland is seeking a hands-on Retail Business Leader to drive performance and a superior customer experience. You will lead day-to-day operations, coach your team, and balance sales with service in a fast-paced showroom environment.

You will be visible on the floor, manage rosters and stock, and ensure safety and procedures are followed while delivering results that reflect our standard of excellence.

Qualifikationen

• Experience leading a retail store or comparable business.
• Track record of achieving sales targets.
• Strong coaching and team development skills.

Aufgaben

• Lead day-to-day store operations on the floor.
• Coach and develop team to hit sales and service goals.
• Foster a positive, accountable store culture.
• Deliver welcoming customer experience from browse to collection.
• Manage rosters and resources to meet demand.
• Oversee stock, merchandising and showroom/warehouse presentation.
• Maintain safety and ensure procedures are followed.

Kenntnisse

Store leadership

Sales targets

Coaching skills

Roster management

Stock management

Customer service

Workplace safety

Jobbeschreibung

## Retail Business Leader – Robina, QLD**Great teams make great stores. Lead ours in Robina.**At Fantastic Furniture, we help Australians create homes they love. We're looking for a hands-on Retail Business Leader who can build a strong team, deliver a great customer experience and drive our Robina store's performance. If you enjoy developing people, taking ownership and seeing the results of your work, this could be your next move.### About the roleYou'll lead the day-to-day running of the store, bringing together sales, customer service and operations. You'll be visible on the floor, supporting your team through busy periods and setting clear expectations that help everyone succeed. Your responsibilities will include:* Coaching and developing your team to achieve sales and service goals.* Building a positive team culture where people feel supported and accountable.* Delivering a welcoming customer experience, from browsing to collection.* Tracking business performance and putting improvements into action.* Managing rosters and resources to meet customer demand.* Overseeing stock management, merchandising and presentation across the showroom and warehouse.* Maintaining a safe workplace and ensuring store procedures are followed.* Resolving customer concerns with a practical, helpful approach.### About youYou're an experienced retail leader who knows how to balance commercial results with a great team and customer experience. You're comfortable making decisions, managing competing priorities and getting involved when your team needs support. You'll bring:* Experience leading a retail store or comparable business.* A track record of achieving sales targets and improving performance.* Strong coaching skills and experience developing team members.* Confidence managing rosters, stock and daily operations.* Clear communication and a calm approach to solving problems.* A commitment to customer service and workplace safety.### Why join us?Take ownership of a store where your leadership makes a difference every day. You'll have the opportunity to develop your team, shape the customer experience and contribute to a well-known Australian furniture retailer.**Ready to lead our Robina team? Apply now.**