Retail Business Analyst - 6-Month Contract, Melbourne

Milestone IT

Melbourne

On-site

AUD 90,000 - 120,000

Full time

40 hours ago
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Job summary

Milestone IT, a major Australian retailer, is seeking a hands-on Business Analyst to drive requirements from discovery through testing and deployment. You will engage stakeholders, map processes and translate needs into actionable outcomes across delivery teams.

You will lead workshops, document current and future states, support UAT and contribute to change activities within a complex enterprise. A background in Agile, Waterfall or hybrid environments and familiarity with Jira/Confluence/Azure

Qualifications

  • 3+ years of business analysis experience on complex IT projects.
  • Experience across the full software development lifecycle.
  • Strong workshop facilitation and stakeholder engagement skills.
  • Proficient in process mapping, gap analysis and requirements management.
  • Able to translate business needs into deliverable documentation.
  • Experience in Agile, Waterfall or hybrid environments.
  • Familiar with Jira, Confluence, Azure DevOps, Visio or Lucidchart.
  • Proactive with the ability to manage competing priorities with minimal supervision.

Responsibilities

  • Facilitate workshops and interviews to gather and validate requirements.
  • Document current and future business processes and identify gaps.
  • Produce business and functional requirements, user stories, acceptance criteria.
  • Collaborate with architects and developers to assess options and impacts.
  • Maintain traceability and support prioritisation and scope management.
  • Support UAT with test scenarios, clarification and defect resolution.
  • Contribute to business cases, change activities and training materials.
  • Build strong relationships across business, technology and vendor teams.

Skills

Business Analysis
Stakeholder Engagement
Requirements Management
Workshop Facilitation
Communication

Education

Bachelor's degree in IT or Business
Business Analysis certifications desirable

Tools

Jira
Confluence
Azure DevOps
Visio
Lucidchart

Job description

Milestone IT, a major Australian retailer, is seeking a hands-on Business Analyst to drive requirements from discovery through testing and deployment. You will engage stakeholders, map processes and translate needs into actionable outcomes across delivery teams.

You will lead workshops, document current and future states, support UAT and contribute to change activities within a complex enterprise. A background in Agile, Waterfall or hybrid environments and familiarity with Jira/Confluence/Azure

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