Business Analyst

Insite Contracting; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Insite Contracting in Melbourne’s Inner Eastern suburbs is seeking an experienced Business Analyst for a short-term contract. The role covers both project delivery and BAU, requiring hands-on analysis, requirements gathering and process mapping to support continuous improvement.

You will collaborate with business stakeholders and technical teams, document requirements, create user stories and assist with testing, UAT, and issue resolution in a fast-paced environment.

Qualifications

• Approximately 5 years of experience in a Business Analyst role.
• Experience supporting both project delivery and BAU activities.
• Strong requirements gathering, analysis and documentation skills.
• Excellent stakeholder engagement and communication skills.
• Able to work independently or as part of a team in a fast-paced environment.

Responsibilities

• Gather, analyse and document business requirements from key stakeholders.
• Support project delivery activities as well as ongoing BAU requirements.
• Review existing business processes and identify opportunities for improvement.
• Prepare business requirements documents, process maps, user stories and functional specifications.
• Work collaboratively with business users, project teams and technical stakeholders.
• Assist with testing, User Acceptance Testing (UAT) and issue resolution.
• Investigate business issues, assess impacts and help develop practical solutions.
• Support process enhancements, operational changes and continuous improvement initiatives.
• Manage stakeholder expectations and ensure requirements are clearly understood and documented.

Skills

Requirements gathering

Stakeholder management

Process mapping

Documentation

UAT

Job description

About the Role

We are seeking an experienced Business Analyst to join our team on a short-term contract, based in Melbourne’s Inner Eastern suburbs.
This role will suit a hands-on Business Analyst with around 5 years of experience who is comfortable working across both project-related activities and business-as-usual (BAU) initiatives. You will work closely with business stakeholders and technical teams to gather requirements, analyse processes, support continuous improvement and help ensure day-to-day business needs are met.
The successful candidate will be proactive, adaptable and able to hit the ground running in a fast-paced environment.

Key Responsibilities

• Gather, analyse and document business requirements from key stakeholders.
• Support project delivery activities as well as ongoing BAU requirements.
• Review existing business processes and identify opportunities for improvement.
• Prepare business requirements documents, process maps, user stories and functional specifications.
• Work collaboratively with business users, project teams and technical stakeholders.
• Assist with testing, User Acceptance Testing (UAT) and issue resolution.
• Investigate business issues, assess impacts and help develop practical solutions.
• Support process enhancements, operational changes and continuous improvement initiatives.
• Manage stakeholder expectations and ensure requirements are clearly understood and documented.

About You

To be successful in this role, you will have:

• Approximately 5 years of experience in a Business Analyst role.
• Experience supporting both project delivery and BAU activities.
• Strong requirements-gathering, analysis and documentation skills.
• Excellent stakeholder engagement and communication skills.
• The ability to analyse business processes, identify gaps and recommend improvements.Experience working with cross-functional business and technical teams.
• Strong problem‑solving skills and a practical, hands‑on approach.
• The ability to manage competing priorities and deliver outcomes within tight timeframes.
• A flexible and adaptable mindset, with the ability to work independently and as part of a team.