Trade Counter Assistant - Mackay (Actrol)

Reece Australia Pty Ltd; Mackay Regional; In loco; AUD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous staff discounts

Reece Boost cashback

Paid parental leave

Descrizione del lavoro

Reece Australia Pty Ltd in Mackay is seeking a Trade Counter Assistant to support engineers, project managers and tradespeople with product access and branch operations. You will assist customers in person and over the phone, handle quotes, and contribute to stock control and safe, tidy branch maintenance.

The role offers growth within the Actrol/Reece network, with weekends possible and opportunities for learning and development across our branch and head office teams.

Competenze

• Experience in retail sales or customer service is preferred.
• Willingness to learn and develop skills on the job.
• Clean and valid driver’s license, open to weekend shifts.
• Ability to use a computer and learn new systems.

Mansioni

• Provide customer service and information about products.
• Provide quotes in person or over the phone.
• Undertake pick packing and stock control activities.
• Keep the branch tidy and safe.
• Occasional deliveries to customers using a company vehicle.

Conoscenze

Customer service

Retail sales

Communication

Strumenti

POS systems

Computer literacy

Descrizione del lavoro

Trade Counter Assistant - Mackay (Actrol) Retail Sales Assistant

About Actrol We keep things cool! We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

As part of the Trade Counter team in Actrol, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

Your day-to-day

A typical day will involve:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Might not have experience in this space, but is willing to learn
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Has a clean valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace - it's where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.