Retail Assistant

Lagardere Travel Retail; Alice Springs; On-site; AUD 25,000 - 34,000; Full time

Benefits offered by this job

Parking – free/subsidised airport car-

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL is seeking a Casual Retail Assistant for Alice Springs Airport. You’ll deliver excellent customer service, offer expert product recommendations, and help customers in a fast-paced travel retail environment.

Join a dynamic team with training provided; flexibility across early mornings, nights, weekends, and holidays is valued. Own transport is preferred to reach airport locations and support shifts as flight schedules dictate.

Qualifications

• Passion for customer service & sales.
• Confident communicator with a positive attitude.
• Well-groomed and professionally presented.
• Retail experience? Not essential—we’ll train you.
• Flexible availability including mornings, nights, weekends & holidays.

Responsibilities

• Deliver outstanding customer service and expert product recommendations.
• Stay ahead of trends with ongoing professional training.
• Keep the store vibrant and well-stocked.
• Process transactions smoothly and efficiently.
• Assist customers with queries in a friendly, professional manner.

Skills

customer service

sales

confident communicator

well-groomed

Job description

Love Retail? Join Our Team

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Australian Way offers a unique shopping experience in a relaxed, spacious and authentically Australian environment; the true essence of Australia.

We’re looking for a Casual Retail Assistant to join our team at Alice Springs Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

Availability and Working Hours

• Availability 7 days a week


• Own transport needed


• Store operating hours: Open 8:00am - 5:30pm, working hours adapting to flight schedules

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations


• Stay ahead of trends with ongoing professional training


• Keep the store looking vibrant & well-stocked


• Process transactions smoothly & efficiently


• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for customer service & sales


• Confident communicator with a positive attitude


• Well-groomed & professionally presented


• Retail experience? Great! But not essential—we’ll train you!


• Flexible availability (early mornings, nights, weekends & holidays)


• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees


• Dynamic Airport Environment – Work where no two days are the same


• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages


• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network


• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements


• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus


• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day


• Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.