Retail Assistant

Lagardere Awpl; Alice Springs; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

Parking

Staff discounts

Career development

Paid parental leave

Wellbeing leave

Employee referral program

Employee assistance program

Airport environment

Job summary

LagardèreAWPL is seeking a Casual Retail Assistant for Alice Springs Airport to deliver exceptional customer service in a high-energy travel-retail setting.

Join a dynamic team across 150+ stores, with ongoing training, staff discounts, and career opportunities within a global aviation retail network.

Qualifications

• Passion for customer service and sales.
• Confident communicator with a positive attitude.
• Flexible availability including mornings, nights, weekends and holidays.

Responsibilities

• Deliver outstanding customer service and expert product recommendations.
• Stay ahead of trends with ongoing professional training.
• Keep the store looking vibrant and well-stocked.
• Process transactions smoothly and efficiently.
• Assist customers with queries in a friendly, professional manner.

Skills

Customer service

Communication

Sales skills

Job description

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Australian Way offers a unique shopping experience in a relaxed, spacious and authentically Australian environment; the true essence of Australia.

We’re looking for a CasualRetail Assistantto join our team at Alice Springs Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

Availability

• *Availability 7 days a week
• *Own transport needed
• *Store operating hours: Open 8:00am - 5:30pm, working hours adapting to flight schedules

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for customer service & sales
• Confident communicator with a positive attitude
• Well-groomed & professionally presented
• Retail experience? Great! But not essential—we’ll train you!
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

AtLagardèreAWPL,we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.