Retail Assistant

Lagardere Travel Retail; Brisbane; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Parking - airport access

Staff discounts on products

Career development opportunities

Wellbeing and parental leave benefits

Job summary

LagardèreAWPL is hiring Casual Retail Assistants for Brisbane Airport. Join a dynamic team delivering friendly customer service, quick transactions, and exciting product experiences in a fast-paced travel environment.

You will help customers, learn on the job, and contribute to a vibrant store setting while supporting a leading airport retail network.

Qualifications

• Passion for customer service & sales.
• Confident communicator with a positive attitude.
• Well-groomed & professionally presented.

Responsibilities

• Deliver outstanding customer service and product recommendations.
• Assist customers with queries in a friendly, professional manner.
• Process transactions smoothly and accurately.
• Stay ahead of trends with ongoing training.
• Keep the store vibrant, well-stocked and inviting.

Skills

Customer service

Sales

Communication

Job description

Love Retail? Join Our Team

At LagardèreAWPL, we're not just the largest Travel Retail operator in the Pacific - we're the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts - and now, we want YOU to join our team!

The Role

Relay is your easy stop for your travel essentials on the go. With a wide range of drinks, snacks, and everyday must haves, plus friendly staff to help you out, it's convenience made simple - just what you need, right when you need it.

We're looking for Casual Retail Assistants to join our team at Brisbane Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

Availability & Hours

• Availability for shifts 3-4 days per week prioritised


• Store operates from 7:00AM to last flight can be up to 1:00AM next day


• Around 20-25 hours per week on offer!


• Great people skills to create unforgettable customer experiences!

What You’ll Do

• Deliver outstanding customer service & expert product recommendations


• Stay ahead of trends with ongoing professional training


• Keep the store looking vibrant & well-stocked


• Process transactions smoothly & efficiently


• Assist customers with queries in a friendly, professional manner

What We’re Looking For

• Passion for customer service & sales


• Confident communicator with a positive attitude


• Well-groomed & professionally presented


• Retail experience? Great! But not essential—we’ll train you!


• Flexible availability (early mornings, nights, weekends & holidays)


• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits

• Parking - Based on location we offer free/subsidised airport parking for our employees


• Dynamic Airport Environment - Work where no two days are the same


• Staff Discounts - Get exclusive discounts on products in our stores + extra savings on water & hot beverages


• Career Development - We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network


• Paid Parental Leave - We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements


• Employee Referral Program - Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus


• Wellbeing Leave - From day one our permanent employees receive a paid Wellbeing Leave day


• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.