Retail Assistant

Lagardere AWPL External Careers; Darwin; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL invites energetic casual Retail Assistants to join the Darwin Airport store. You’ll deliver friendly customer service, help customers find products and process transactions in a fast-paced environment.

With 24/7 operation, flexibility for mornings, evenings, weekends and holidays is valued. Prior retail experience helps, but training is provided. You’ll be part of a dynamic team serving travelers across Northern Territory at a premier RELAY store.

Qualifications

• Passion for customer service and sales.
• Confident communicator with a positive attitude.
• Physically fit for lifting and moving items as required.
• Retail experience preferred but training provided.
• Flexible availability including mornings, nights, weekends and holidays.

Responsibilities

• Deliver outstanding customer service and product recommendations.
• Stay ahead of trends with ongoing training.
• Keep the store vibrant and well-stocked.
• Process transactions smoothly and efficiently.
• Assist customers with queries in a friendly, professional manner.

Skills

Customer service

Sales

Communication

Physically fit

Flexible availability

Job description

Love Retail? Join Our Team

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Covering an impressive 700 square metres, this is the largest RELAY store in the Southern Hemisphere, and it's packed with an incredible range of products.

What makes our RELAY at Darwin International Airport even more special is its showcase of Northern Territory-owned products

We’re looking for Casual Retail Assistants to join our team at Darwin Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

As the store operates 24/7 - great availability across mornings/afternoons/evenings highly regarded!

Availability for Christmas period prioritised, may need to work alternate times early mornings/late evenings

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for customer service & sales
• Confident communicator with a positive attitude
• Physically fit as occasional heavy lifting such as pushing trolleys or lifting water cartons
• Retail experience? Great! But not essential—we’ll train you!
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

let’s make travel retail magic together!