Retail And Customer Service Associate (8-Week Contract)

Hitech Personnel; City Of Melville; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Free glasses every 6 months

Family & Friends discounts

Job summary

Oscar Wylee in Booragoon is seeking a Customer Service and Optical Assistant to deliver excellent eyewear advice and help hit sales targets in a fast-paced retail setting. You will assist customers, recommend frames, and provide a welcoming shopping experience.

Based in Westfield Booragoon, you will join a supportive team with training on eyewear styling and opportunities for advancement. Flexible hours include late evenings and weekends, with perks like free glasses every six months and family

Qualifications

• Experience in fast-paced retail environments.
• Strong verbal and written communication.
• Motivated and proactive with a customer-first mindset.

Responsibilities

• Engage with customers to identify eyewear needs and deliver exceptional service.
• Provide expert recommendations and styling advice to help customers find the best frames.
• Maintain a positive, energetic store presence and meet customer needs.
• Support teammates and contribute to a collaborative work environment.

Skills

Retail experience

Excellent communication

Proactive

Customer focus

Flexible hours

Job description

Customer Service and Optical Assistant - Booragoon

Join our team as an Optical Assistant, a dynamic and engaging role where you’ll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

• Actively engaging with customers to identify their eyewear needs and delivering top‑notch service, aiming to go above and beyond to exceed sales targets.
• Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
• Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met.
• Offering your support to fellow team members and contributing to a harmonious and supportive work environment.

About You:

• Strong background in fast-paced retail settings
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner.
• Flexible to work late evening and weekends.
• Get a free pair of prescription glasses every six months.
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Westfield Booragoon, close to surrounding suburbs such as Ardross and Mount Pleasant. The centre is easily accessible by bus and offers convenient parking on site, making your commute simple. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future.

Perks:

• Get a free pair of prescription glasses every six months.
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Westfield Booragoon, close to surrounding suburbs such as Ardross and Mount Pleasant. The centre is easily accessible by bus and offers convenient parking on site, making your commute simple. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future.

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Booragoon store is surrounded by a wide range of retail, dining and entertainment options within Westfield Booragoon. After work, you can enjoy a short walk to the scenic Swan River or explore the many fashion, lifestyle and cinema experiences the centre has to offer.

We design our eyewear in‑house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

We value diversity and inclusion and welcome applications from people of all backgrounds.