Customer Service and Optical Assistant - Mandurah

Oscar Wylee Pty Ltd.; City Of Mandurah; Hybrid; AUD 33.000 - 39.000; Teilzeit

Benefits dieser Stelle

Free glasses 6 months

Family & Friends discounts

Mandurah Forum location

Coaching and teamwork

Eyewear training

Career progression opportunities

Zusammenfassung

Oscar Wylee Pty Ltd. in Mandurah is seeking an Optical Assistant to deliver exceptional customer service and exceed sales targets. You’ll engage with customers, recommend eyewear, and maintain a vibrant store presence.

The role requires strong retail experience, excellent communication, and a proactive, people-centric approach. Evening and weekend availability is preferred, with a supportive team and growth opportunities in a dynamic eyewear store at Mandurah Forum.

Qualifikationen

• Strong background in fast-paced retail settings.
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to take initiative to ensure customers leave happy.
• A people person, ready to offer assistance with an approachable and empathetic manner.
• Flexible to work late evening and weekends.

Aufgaben

• Actively engaging with customers to identify eyewear needs and deliver top-notch service, aiming to exceed sales targets.
• Provide expert recommendations and eyewear styling advice to customers to find the best frames for them.
• Bring a positive and energetic presence to the store every day, ensuring customer queries and needs are met.
• Offer support to fellow team members and contribute to a harmonious and supportive work environment.

Kenntnisse

Retail experience

Customer service

Communication

Proactive attitude

Team player

Jobbeschreibung

Join our team as an Optical Assistant, a dynamic and engaging role where you’ll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

• Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
• Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
• Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
• Offeringyour support to fellow team members and contributing to a harmoniousand supportive work environment.

About You:

• Strong background in fast-paced retail settings
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner
• Flexible to work late evening and weekends

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Mandurah Forum Shopping Centre on the scenic coast of Southern Western Australia.
• The centre is easily accessible by public transport with Mandurah Train Station about a 15 minute walk away and bus services along Pinjarra Road. Free parking is available at the centre for up to five hours, making your commute convenient. Check out our store page here!. Check out our store page h ere!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Mandurah store is surrounded by a wide range of retail, dining and entertainment options within Mandurah Forum. After work, enjoy the nearby Mandurah Foreshore which is less than a 10 minute drive away, perfect for relaxing waterfront walks and experiencing the coastal lifestyle.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!