Retail and Admin Assistant

Sharkskin International PTY LTD; Newcastle-Maitland; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Flexible part-time arrangement

Full-time opportunity for right fit

Supportive team environment

Career development in retail/admin

Job summary

Sharkskin International PTY LTD – Beresfield NSW is seeking a part-time Retail and Admin Assistant to join our team, with an option for full-time for the right candidate. You will blend retail sales, customer service and administration to keep day-to-day operations running smoothly.

You’ll engage with customers, process POS transactions, manage orders and assist with inventory and admin tasks. A flexible candidate who enjoys a dynamic retail environment will thrive here.

Qualifications

• Prior retail or customer service experience is advantageous.
• Strong organisational and time management skills; multitasking ability.
• Clear communication, both written and verbal.
• Familiarity with POS systems and basic computer tasks.

Responsibilities

• Provide professional, courteous customer service to retail clients.
• Manage point-of-sale transactions accurately and efficiently.
• Process customer orders and handle payments securely.
• Maintain accurate inventory records and assist with stock management.
• Support administrative tasks including filing and data entry.

Skills

Retail experience

Customer service

Cash handling

Organisational skills

Tools

POS systems

Inventory software

MS Office

Job description

Sharkskin International PTY LTD – Beresfield NSW

We have an exciting opportunity at our Beresfield watersports superstore, home to Sharkskin clothing and Neptune watersports equipment.

Sharkskin and Neptune Sports is seeking a Retail and Admin Assistant to join our team on a part-time basis with option for full-time for the right candidate. Combining retail sales, customer service and administration, this varied role suits someone who enjoys meeting people, staying organised and keeping things running smoothly.

This role offers an excellent opportunity to develop your skills in a dynamic retail and administrative environment. You will play a key role in supporting both our retail operations and administrative functions, ensuring smooth day-to-day operations and exceptional customer service.

Key responsibilities

Providing professional and courteous customer service to retail clients, assisting with product enquiries and purchases

Managing point-of-sale transactions accurately and efficiently

Processing customer orders and handling payments securely

Maintaining accurate inventory records and assisting with stock management

Supporting administrative tasks including filing, data entry and record keeping

Responding to customer enquiries via phone, email and in person in a timely manner

Assisting with merchandising and maintaining a clean, organised retail space

Supporting the preparation and distribution of sales documentation and invoices

Liaising between retail and administrative departments to ensure efficient information flow

Contributing to the achievement of sales and customer service targets

What we're looking for

Previous experience in a retail or customer service environment is advantageous

Strong organisational and time management skills with the ability to multitask

Excellent communication skills, both written and verbal

Proficiency with point-of-sale systems and basic computer software

A professional and friendly demeanour with a customer-focused approach

Attention to detail and accuracy in administrative and financial tasks

Ability to work independently and as part of a team

Flexibility and willingness to adapt to changing priorities

Basic numeracy skills for handling cash and processing transactions

A genuine interest in retail and the products or services offered

What we offer

You will benefit from:

• A flexible part-time working arrangement that fits around your lifestyle.
• Full-time opportunity if more desired and suitable.
• Opportunities to develop your skills in both retail and administrative functions
• A supportive and collaborative team environment
• Exposure to a dynamic business and potential for career growth
• Competitive remuneration for the role
• A professional workplace culture with clear values and standards

About us

Sharkskin is a forward-thinking organisation committed to delivering quality products and exceptional service to our customers. We pride ourselves on our professional approach, innovation, and dedication to customer satisfaction. Our team values collaboration, integrity, and continuous improvement, creating a workplace where employees are supported to succeed. We are passionate about our industry and committed to maintaining the highest standards in everything we do.