Retail Administration Manager - Career Growth & Benefits

Bank of China (Malaysia) Berhad; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Professional development

Flexible environment

Job summary

Harvey Norman is seeking an enthusiastic Administration Manager for the Townsville store in Garbutt. The role focuses on administration processes, team leadership, and coordinating with stakeholders to deliver excellent support services.

You will manage office operations, ensure timely reporting, and assist with financial tasks including payroll and monthly accounts. A strong customer service mindset and ability to coach a team are essential.

Qualifications

• Be highly motivated and results driven with outstanding customer service and communication skills.
• Excellent communication skills in verbal and written English.
• Be highly organised and possess great time management skills.
• Experience in office management.
• Ability to coach, lead and motivate an enthusiastic team.
• Competent with Excel and Word.

Responsibilities

• Lead Administration processes and retail operations at the Townsville store.
• Oversee team leadership and liaise with stakeholders to provide exceptional support services.
• Assist Franchisee with tasks including creditors, debtors, banking reconciliation, accounts payable/receivable, payroll, cash books, recruitment and monthly reporting.

Skills

Customer service

Communication

Team leadership

Time management

Office management

Tools

Excel

Word

Job description

Harvey Norman is seeking an enthusiastic Administration Manager for the Townsville store in Garbutt. The role focuses on administration processes, team leadership, and coordinating with stakeholders to deliver excellent support services.

You will manage office operations, ensure timely reporting, and assist with financial tasks including payroll and monthly accounts. A strong customer service mindset and ability to coach a team are essential.