Retail Admin Clerk — Customer Service with Growth Path

Harvey Norman Ltd; Townsville City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Recognition and rewards

Flexible work environment

Job summary

Harvey Norman Townsville Administration Team is seeking an Administration Clerk to join and deliver Great Service, Always! to customers.

You will understand purchasing processes, retail operations, and liaise with customers to provide exceptional service in a team environment. Ideal candidates will have excellent English communication, be highly organized, with strong computer skills in Excel and Word, and a can-do attitude.

Qualifications

• Excellent communication in both verbal and written English.
• Highly organized with great time management skills.
• Experience in filing, creditors, debtors, banking, reconciling and general Admin.
• Motivated with attention to detail.
• Able to work with minimal supervision.
• Competent with Excel and Word.
• Experience resolving customer complaints and making quick decisions.
• Enthusiasm and willingness to learn with a can do attitude.
• Ability to prioritise workload and meet deadlines.
• Flexibility across retail trading hours including weekends and late nights.

Responsibilities

• Support purchasing processes and general retail operations.
• Liaise with customers providing exceptional customer service.
• Deliver Great Service, Always! to customers.

Skills

Customer service

Communication

Time management

Team player

Detail oriented

Tools

Excel

Word

Job description

Harvey Norman Townsville Administration Team is seeking an Administration Clerk to join and deliver Great Service, Always! to customers.

You will understand purchasing processes, retail operations, and liaise with customers to provide exceptional service in a team environment. Ideal candidates will have excellent English communication, be highly organized, with strong computer skills in Excel and Word, and a can-do attitude.