Retail Administration Specialist — Customer Service & Ops

Harvey Norman; Townsville City; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Generous staff discounts

Strong national brand

Career progression support

Flexible work environment

Job summary

Harvey Norman Townsville Administration Team is seeking an Administration Clerk to join in delivering Great Service, Always! to customers. You will support purchasing processes and retail operations, liaise with customers, and ensure accurate, timely service with a can-do attitude.

Strong communication, organisation, and computer skills (Excel/Word) are essential; flexible across trading hours including weekends and public holidays are required. This is a full-time position in Townsville.

Qualifications

• Excellent communication skills in English (written and verbal).
• Strong customer service orientation.
• Able to manage multiple tasks and prioritise to meet deadlines.
• Comfortable working in a team environment.
• Flexible across retail hours including weekends/holidays.

Responsibilities

• Support purchasing processes and general retail operations.
• Liaise with customers to deliver exceptional service.
• Maintain accurate records and filing; assist with creditors/debtors/tasks as needed.

Skills

Customer service

Communication

Time management

Teamwork

Attention to detail

Flexibility

Tools

Excel

Word

Job description

Harvey Norman Townsville Administration Team is seeking an Administration Clerk to join in delivering Great Service, Always! to customers. You will support purchasing processes and retail operations, liaise with customers, and ensure accurate, timely service with a can-do attitude.

Strong communication, organisation, and computer skills (Excel/Word) are essential; flexible across trading hours including weekends and public holidays are required. This is a full-time position in Townsville.