Administration Clerk

Harvey Norman Ltd; Townsville City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Recognition and rewards

Flexible work environment

Job summary

Harvey Norman Townsville Administration Team is seeking an Administration Clerk to join and deliver Great Service, Always! to customers.

You will understand purchasing processes, retail operations, and liaise with customers to provide exceptional service in a team environment. Ideal candidates will have excellent English communication, be highly organized, with strong computer skills in Excel and Word, and a can-do attitude.

Qualifications

• Excellent communication in both verbal and written English.
• Highly organized with great time management skills.
• Experience in filing, creditors, debtors, banking, reconciling and general Admin.
• Motivated with attention to detail.
• Able to work with minimal supervision.
• Competent with Excel and Word.
• Experience resolving customer complaints and making quick decisions.
• Enthusiasm and willingness to learn with a can do attitude.
• Ability to prioritise workload and meet deadlines.
• Flexibility across retail trading hours including weekends and late nights.

Responsibilities

• Support purchasing processes and general retail operations.
• Liaise with customers providing exceptional customer service.
• Deliver Great Service, Always! to customers.

Skills

Customer service

Communication

Time management

Team player

Detail oriented

Tools

Excel

Word

Job description

Job no: 577590
Work type: Full Time
Location: Townsville
Categories: Retail Administration

• Full TimePosition
• Guaranteed base earnings
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman TownsvilleAdministration Team is seeking a passionate, customer service focused Administration Clerk to join them in delivering Great Service, Always! to their customers.

As a Clerk, you will have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Experience in filing, creditors, debtors, banking, reconciling and general Adhoc
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with sound knowledge in Excel and Word
• Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a \"can do\" attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 02 Nov 2026 AUS Eastern Daylight Time