Restoration Technician

Remeed; Townsville City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Employee Assistance Program

Wellbeing initiatives

Discounts with leading brands

Corporate travel benefits

Job summary

Remeed Solutions is a trusted provider of property restoration services, helping homes and businesses recover from water, fire, mould and storm damage. Working with insurers and owners, we deliver professional restoration solutions that minimize disruption.

The Technician role leads on-site restoration projects in Townsville, ensuring safety, quality and timely delivery while mentoring crews and maintaining strong client communication.

Qualifications

• Proven experience in restoration or related industries.
• IICRC certifications highly regarded.
• Full driver’s licence and safety consciousness.

Responsibilities

• Lead and coordinate restoration projects, including water extraction, drying, mould remediation and biohazard work where qualified.
• Conduct site assessments and develop restoration plans using moisture mapping and restoration software.
• Supervise, mentor, and support technicians, labourers, and contractors to ensure safe and efficient project delivery.
• Maintain compliance with IICRC standards, OH&S requirements, and company procedures.
• Prepare and maintain accurate documentation including job records, site reports, and insurance paperwork.
• Communicate with clients, insurers, subcontractors, and internal teams to provide progress updates and ensure satisfaction.

Skills

Leadership

Communication

Client & stakeholder management

IICRC certification

Tools

Moisture mapping software

Restoration software

Job description

At Remeed, we create healthier buildings and safer environments.

About the Role

As aTechnician, you will lead on-site restoration projects for water, fire, mould, storm damage, and biohazard overseeing daily operations, supervising contractors, and ensuring all work is completed safely, efficiently, and to IICRC standards. Acting as the primary point of contact for clients, insurers, and subcontractors, you will provide technical direction with a hands-on approach, maintain clear communication, and ensure projects are delivered on time, within budget, and to the highest quality. This role is ideal for experienced restoration professionals who thrive on being part of a winning team, solving complex on-site challenges, and delivering outstanding results across diverse projects.

Key Responsibilities

• Lead and coordinate restoration projects, including water extraction, structural drying, smoke and soot removal, and mould remediation and biohazard (where qualified)
• Conduct site assessments and develop restoration plans using moisture mapping and restoration software
• Supervise, mentor, and support technicians, labourers, and contractors to ensure safe and efficient project delivery
• Maintain compliance with IICRC standards, OH&S requirements, and company procedures
• Prepare and maintain accurate documentation including job records, site reports, and insurance paperwork
• Communicate with clients, insurers, subcontractors, and internal teams to provide progress updates and ensure satisfaction

About You

• Proven experience in restoration or related industries
• IICRC certifications highly regarded
• Strong leadership skills with the ability to mentor and guide field teams
• Excellent communication, stakeholder management, and problem-solving skills
• Physically capable of working in demanding site environments
• Full driver’s licence, White Card, Working with Children Crim History Check -
• Additional certifications such as EWP are advantageous

Why Join Us?

• Purpose & Impact-Be part of a purpose-driven organisation helping people rebuild and recover after unexpected events, making a real difference to individuals, families and communities.
• Supportive Team Culture- Our employee-led Culture Club helps bring our people together through social events, team activities and celebrations throughout the year including our national Christmas party.
• Rewards & Recognition- We celebrate our people through our Values Champion Program, including quarterly and annual awards.
• Career Growth & Development-As our business continues to grow, so do the opportunities for our people. Develop your skills, explore new career pathways across the organisation, and take part in our "Day in the Life" program to gain insight into different roles within the group.
• Health & Wellbeing-Access confidential support through our Employee Assistance Program (EAP) and participate in wellbeing initiatives like our annual wellness competition.
• Financial & Lifestyle Perks- Enjoy earned wage access, retail discounts with leading brands, exclusive offers with partners like Virgin Australia, Medibank, AHM, Booking.com and Engie, plus discounted gift cards and cashback cards across thousands of retailers.
• Travel & Holiday Benefits- Plan your next getaway with 1000 Mile Travel, our corporate travel partner, offering tailored holiday planning and a $50 voucher on your first booking.
• Office Perks-Start your day right with a complimentary continental breakfast provided, plus barista-style coffee, Friday drinks, and ping pong competitions!

About Us

Remeed Solutions is a trusted provider of property restoration services, helping homes and businesses recover from water, fire, mould and storm damage. Working closely with insurers, brokers, property owners and industry partners, we deliver professional restoration solutions that minimise disruption and restore properties quickly and safely.

With a growing presence across Australia’s eastern seaboard, our experienced team is committed to delivering reliable outcomes and exceptional customer service. At Remeed, we focus on creating healthier buildings through sustainable, client-centred restoration practices while supporting our clients when they need it most.