Senior Project Coordinator — Insurance Restoration

Intro Recruitment Solutions; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Intro Recruitment Solutions – Brisbane QLD is seeking a Senior Project Coordinator to support insurance restoration projects and guide a busy project coordination team. This hands‑on role emphasizes problem solving, process improvement and keeping projects moving with accurate documentation.

You will drive milestones, coordinate claims and construction, and work with contractors, consultants and stakeholders to ensure compliance and high performance.

Qualifications

• Experience in project coordination or administration, ideally within construction, insurance restoration or a related industry.
• Strong systems skills with the ability to identify and resolve process issues.
• Excellent attention to detail and a focus on data accuracy.
• Experience supporting, coaching or mentoring team members.
• Strong communication and stakeholder management skills.
• Ability to manage competing priorities in a fast-paced environment.
• Advanced Microsoft Word and Excel.
• Intermediate to advanced experience with Prime or similar project management systems.
• A proactive approach with strong problem-solving skills and initiative.

Responsibilities

• Provide day-to-day guidance and support to Project Coordinators.
• Coordinate insurance claims and construction projects from initiation through to completion.
• Monitor project milestones, workflows and outstanding actions.
• Review estimates, invoices, claim information and supporting documentation for accuracy.
• Maintain accurate project records and ensure compliance with processes.
• Troubleshoot system issues and identify opportunities to improve processes.
• Coordinate with project teams, contractors, consultants and other stakeholders.
• Support training, knowledge sharing and the development of best‑practice procedures.
• Assist with high‑volume claim coordination during major weather events.

Skills

Project coordination

Stakeholder management

Attention to detail

Mentoring

Problem solving

Prioritization

Communication

Team support

Time management

Tools

Microsoft Word

Microsoft Excel

Prime (or similar PM system)

Job description

Intro Recruitment Solutions – Brisbane QLD

Insurance Construction | Project Coordination | Team Support

We’re seeking an experienced Senior Project Coordinator to support the delivery of insurance restoration projects and provide guidance to a busy project coordination team.

This is a hands-on role suited to someone who enjoys solving problems, improving processes and helping a team perform at its best. You’ll play an important part in keeping projects moving, maintaining accurate documentation and ensuring systems and workflows run efficiently.

Key Responsibilities

• Provide day-to-day guidance and support to Project Coordinators.
• Coordinate insurance claims and construction projects from initiation through to completion.
• Monitor project milestones, workflows and outstanding actions.
• Review estimates, invoices, claim information and supporting documentation for accuracy.
• Maintain accurate project records and ensure compliance with processes.
• Troubleshoot system issues and identify opportunities to improve processes.
• Coordinate with project teams, contractors, consultants and other stakeholders.
• Support training, knowledge sharing and the development of best-practice procedures.
• Assist with high-volume claim coordination during major weather events.

About You

• Experience in project coordination or administration, ideally within construction, insurance restoration or a related industry.
• Strong systems skills and the ability to identify and resolve process issues.
• Excellent attention to detail and a focus on data accuracy.
• Experience supporting, coaching or mentoring team members.
• Strong communication and stakeholder management skills.
• Ability to manage competing priorities in a fast-paced environment.
• Advanced Microsoft Office skills, particularly Word and Excel.
• Intermediate to advanced experience with Prime or similar project management systems.
• A proactive approach with strong problem-solving skills and initiative.

What's on Offer?

• A senior role with the opportunity to influence processes and support team performance.
• Ongoing training and professional development.
• Career progression opportunities.
• A supportive and collaborative working environment.
• The opportunity to contribute to projects that help communities recover following property damage.

If this role looks of interest apply now or contact Jack Waldock on 0409 616 *** or ****@introrecruitment.com.au

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