Manager | Restoration (NSW)

Bay Building Services; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Bay Building Services is seeking an experienced restoration leader to grow and develop the NSW/ACT restoration business. You will head the NSW restoration team delivering small, medium and large domestic and commercial projects for insurers and facility managers.

You will be accountable for site estimating, supervision and the region’s quality, safety and commercial performance. You will manage project coordinators, technicians and a panel of partner contractors, while collaborating with our

Qualifications

• Proven experience in domestic and commercial restoration works.
• Experience in the insurance restoration industry is essential.
• Strong track record in establishing and maintaining client relationships across insurance and facility management sectors.
• Able to plan, organise and schedule team work to meet targets and deliver projects.

Responsibilities

• Win new work and develop new business opportunities.
• Oversee region revenue and manage job cost margins.
• Ensure WHS compliance and manage debtors/receivables.
• Lead state restoration team and coordinate contractors with national support.

Skills

Team leadership

People management

Client relationships

Project coordination

Communication skills

Education

IICRC certification

Job description

Linx Restoration Services delivers water, flood, fire, chemical and related property restoration work for insurers and facility managers across Australia. We are part of Bay Building Group. We place a strong emphasis on long-standing working relationships and on progressing people internally. We take a caring approach to our employees, and we understand and encourage the commitments our people have to family and to life outside work. Our people are what got us here.

The Role

We are looking for an experienced restoration leader to grow and develop our NSW/ACT restoration business across water, flood, fire, chemical and related property restoration projects. You will lead the NSW restoration team delivering small, medium and large domestic and commercial projects for insurance and facility management clients. You are accountable for site-based estimating and supervision work as well as the wider operational running of the regions quality, timeliness, safety and the region's commercial performance. Your direct reports are state-based project coordinators and internal technicians, and you will manage a panel of partner contractors. You will also work alongside our national project coordination team, who support our national client accounts. The role reports to the Executive General Manager | Restoration.

Accountable For:

• Winning new work and developing new business opportunities
• Region revenue
• Job cost margin
• WHS compliance
• Debtors and aged receivables
• Overhead management
• Customer experience

About You!

Proven experience in both domestic and commercial restoration works:

• Experience in the insurance restoration industry (essential)
• IICRC certification
• A thorough understanding of the restoration process, relevant restoration standards and WHS requirements
• A track record of establishing and maintaining long-term client relationships and accounts
• Proven business development experience within the restoration industry
• Existing relationships across the insurance and/or facility management restoration industries
• The ability to plan and organise your team's work - setting goals, targets and schedules to deliver
• People management and mentoring skills, with the ability to coach and constructively review the work of others
• The ability to run multiple projects at once with competing prioritiesStrong verbal and written communication, and the interpersonal skills to build long-term relationships internally and externally

Standard Requirements

• Current driver's licence
• White Card
• National police check
• Unrestricted right to work in Australia

Our company places a strong emphasis on building long-standing working relationships and encouraging career progression internally. More than just a business, we maintain a caring attitude towards all our employees, understanding and encouraging staff commitments to family and leisure. We appreciate that all our people are vital links in the chain and without them we would not be where we are today.