Restaurant Supervisor — Lead Service & Team Growth

Little Sister; Cairns Regional; On-site; AUD 72,000 - 75,000; Full time

Job summary

Little Sister Restaurant & Bar in Cairns is seeking an experienced Restaurant Supervisor to lead daily operations and deliver exceptional service. You will oversee scheduling, training and ensure quality standards for food and beverages while managing licensing and cash handling.

The role requires strong organisational and communication skills in a fast-paced setting. The ideal candidate holds Certificate III (or II with substantial experience) and has 1+ year in hospitality.

Qualifications

• Certificate III level with at least 1 year relevant work experience.
• Certificate II with at least 1.5 years’ work experience.
• Hospitality industry knowledge and customer service excellence.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervises the daily operation of restaurant.
• Supervises and supports scheduling and rostering of staff.
• Maintains quality standards for the service of food and beverages.
• Assists with training and developing waiters and other staff.
• Ensures staff comply with licensing and registration requirements.
• Conducts venue opening and closing procedures, including cash handling.
• Greet customers and present menus and beverage lists.
• Set and arrange tables; take orders and relay to kitchen/bar staff.
• Serve food and beverages; open wine and pour.
• Clear tables and return dishes; collect payments and operate cash registers.
• Recommend food and wine.

Skills

Customer service

Staff management

Communication

Organisational skills

Education

Certificate III

Certificate II

Job description

Little Sister Restaurant & Bar in Cairns is seeking an experienced Restaurant Supervisor to lead daily operations and deliver exceptional service. You will oversee scheduling, training and ensure quality standards for food and beverages while managing licensing and cash handling.

The role requires strong organisational and communication skills in a fast-paced setting. The ideal candidate holds Certificate III (or II with substantial experience) and has 1+ year in hospitality.