Restaurant Supervisor - Cessnock Leagues Club

Enhanced HR; Cessnock; On-site; AUD 55,000 - 75,000; Full time

Job summary

Cessnock Leagues Club is seeking an experienced hospitality professional to join Terrace Kitchen as Restaurant Supervisor. You’ll lead the front-of-house team, coordinate busy services and ensure members and guests receive a welcoming and professional dining experience.

When the Restaurant Manager isn’t on shift, you’ll provide hands-on leadership to keep the restaurant running smoothly. Key requirements include experience in hospitality, supervisory experience, strong customer service, and an

Qualifications

• Experience in restaurant, hospitality or food and beverage service.
• Supervisory or team leadership experience.
• Current RSA and availability to work evenings, weekends and public holidays.
• Strong customer service, communication and problem-solving skills.

Responsibilities

• Coordinate front-of-house service and lead the restaurant team.
• Keep service running smoothly during busy periods.
• Collaborate with kitchen and bar teams to deliver a great guest experience.
• Coach team members and support training/onboarding of new staff.
• Engage with members and guests, resolve issues and respond to feedback.
• Assist with bookings, POS and cash handling, shift procedures and events as required.

Skills

Front-of-house leadership

Customer service

Communication

Problem solving

POS systems

Booking systems

RSA certificate

Evenings and weekends

Job description

Step up, lead the floor and help deliver a great dining experience.

Our client, Cessnock Leagues Club, is looking for an experienced hospitality professional to join Terrace Kitchen team as the Restaurant Supervisor.

This is a great opportunity for someone who loves being part of the action and is ready to take the next step in their hospitality career.

Working closely with the Restaurant Manager, you’ll help lead the front-of-house team, coordinate busy services and make sure members and guests receive a consistently welcoming and professional dining experience. When the Restaurant Manager isn’t on shift, you’ll provide hands-on leadership to keep the restaurant running smoothly.

What you’ll be doing

You’ll be visible on the floor and actively involved in service, with a focus on:

• Supporting the restaurant team and coordinating front-of-house service
• Keeping service running smoothly, particularly during busy periods
• Working closely with the kitchen and bar teams to deliver a great customer experience
• Coaching team members and supporting the training and onboarding of new employees
• Engaging with members and guests, resolving service issues and responding to feedback
• Maintaining high standards of presentation, RSA, WHS, food safety and operational compliance.

You’ll also assist with bookings, POS and cash handling, shift procedures, functions and special events as required.

About you

• Experience in restaurant, hospitality or food and beverage service
• Supervisory or team leadership experience, or the confidence and experience to take that next step
• Strong customer service, communication and problem-solving skills
• The ability to lead a team and stay calm and organised during busy services
• Experience with POS and restaurant booking systems
• A current RSA and flexibility to work evenings, weekends and public holidays.

Why join Cessnock Leagues Club?

You’ll have the opportunity to take genuine ownership of the customer experience while still having the support of an experienced management team.

We’re looking for someone who wants to lead from the floor, build a strong team culture and play an important role in the continued success of Terrace Kitchen.

If you’re an experienced hospitality professional looking for your next step – or an existing supervisor looking for a fresh opportunity – we’d love to hear from you.