Restaurant Manager

The Lion Richlands; City of Brisbane; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

PRIDE Incentive

Career progression

Training & development

Staff meals discount

Free parking

Dining discount on off days

Job summary

The Lion Richlands is seeking a dynamic Restaurant Manager to lead the day-to-day front-of-house operations, delivering exceptional service and supporting the Culinary team including the Executive Chef.

You will develop a high-performing team, manage labour and costs, ensure food safety and compliance, and drive guest experiences across a busy club environment. This role offers a collaborative culture and opportunities to grow with Brisbane's premier community club.

Qualifications

• Minimum 2 years in a busy restaurant supervisory/management role.
• Proven ability to lead teams in a fast-paced hospitality environment.
• Strong leadership, coaching and people management skills.
• Solid understanding of labour management, cost control and operational performance.
• Excellent customer service and conflict resolution abilities.

Responsibilities

• Lead daily Restaurant operations and ensure exceptional service standards.
• Drive member and guest experiences and maintain presentation.
• Coach and develop Restaurant employees and supervisors.
• Manage labour, rostering and workforce planning.
• Monitor service standards, cleanliness and compliance with food safety, liquor licensing and WHS policies.
• Support revenue, labour and profitability targets and collaborate with the Head Chef.

Skills

Leadership

Team development

Customer service

Labour management

Cost control

Communication

Education

RSA certificate

RSG certificate

Food Safety Supervisor

Working with Children Blue Card

First Aid & CPR

Job description

Are you an experienced hospitality leader who is passionate about delivering exceptional service, developing high-performing teams, and creating memorable guest experiences?

The Lion Richlands is seeking a dynamic and hands-on Restaurant Manager to lead the day-to-day operations of our busy Restaurant. Reporting to the Catering Manager and working closely with the Executive Chef, you will play a key role in delivering operational excellence, strong commercial performance, outstanding customer experiences, and a positive team culture. This is an exciting opportunity to join one of Brisbane's largest and most respected community clubs as we continue to grow and enhance our hospitality offering.

About the Role

As Restaurant Manager, you will be responsible for leading front-of-house operations, ensuring exceptional service standards, supporting financial performance, developing your team, and maintaining compliance across all aspects of the Restaurant.

Your responsibilities will include:

• Leading and coordinating daily Restaurant operations
• Driving exceptional member and guest experiences
• Coaching, mentoring and developing Restaurant employees and supervisors
• Managing labour, rostering and workforce planning
• Monitoring service standards, cleanliness and presentation
• Supporting revenue, labour and profitability targets
• Working closely with the Restaurant Head Chef to ensure seamless service delivery
• Managing customer feedback and resolving service issues
• Ensuring compliance with food safety, liquor licensing, WHS and Club policies
• Contributing to continuous improvement initiatives and operational efficiencies
• Building and maintaining a positive team culture aligned with our PRIDE Values.

About You

To be successful in this role, you will bring:

• Minimum 2 years' experience in a busy Restaurant supervisory or management role
• Demonstrated success leading teams in a fast-paced hospitality environment
• Strong leadership, coaching and people management skills
• Solid understanding of labour management, cost control and operational performance
• Excellent customer service and conflict resolution abilities
• Strong organisational and communication skills
• Current RSA and RSG Certificates (within the last 5 years)
• Current Food Safety Supervisor Certificate
• Current Working with Children Blue Card
• Current First Aid and CPR Certificate, or willingness to obtain
• Availability across a 7-day roster including nights, weekends, public holidays and special event days.

Why Join The Lion Richlands?

At The Lion Richlands, we believe our people are our greatest asset. We are committed to creating a positive workplace culture where employees feel supported, recognised and empowered to succeed.

We Offer:

• Competitive salary package
• PRIDE Incentive Program
• Excellent career progression opportunities
• Extensive training and professional development
• Supportive and experienced leadership team
• Heavily discounted meals and drinks on shift
• Free onsite parking
• 35% staff dining discount when visiting the Club on your days off
• Opportunity to make a genuine impact within a large and successful community club

A workplace culture built on our PRIDE Values:

• Presentation
• Respect
• Initiative
• Deliver
• Exceed

About The Lion Richlands

The Lion Richlands is one of Brisbane's premier community clubs, offering exceptional dining, entertainment, gaming, sporting and event experiences to our members and guests. With a strong reputation for service excellence and exciting plans for the future, this is a fantastic opportunity to join a progressive organisation that values its people and invests in their success.

The Lion Richlands thanks all applicants for their interest; however, only candidates shortlisted for interview will be contacted.

New Lambton, Newcastle, Maitland & Hunter NSW