Restaurant Supervisor

All Saints Estate; Rutherglen; On-site; AUD 48,000 - 62,000; Part time

Benefits offered by this job

Wine and dining discounts

Heritage-listed winery

Training and development

Job summary

All Saints Estate in Rutherglen invites applications for a part-time Hospitality Supervisor at Bonnie Restaurant. The role focuses on leading service delivery, guiding the team, and ensuring guests have memorable experiences in a heritage-listed winery setting.

You will supervise operations, coordinate shifts, and uphold high standards of service while maintaining the warm, inviting atmosphere All Saints Estate is known for.

Qualifications

• Previous hospitality experience with proven leadership.
• Flexible to work evenings, weekends, holidays and across venues.
• Strong communication and interpersonal skills.
• Excellent organisational skills and a solution-focused mindset.
• Passion for delivering exceptional customer service.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead by example, inspiring and motivating the team to deliver top-notch service.
• Set the standard by fostering exceptional customer service and create a welcoming atmosphere.
• Oversee daily operations, including staffing, scheduling, and inventory management.
• Maintain high standards of cleanliness and presentation throughout the establishment.
• Champion a supportive and positive work environment, nurturing teamwork and collaboration.
• Handle guest inquiries and feedback with professionalism and efficiency.
• Implement and enforce company policies and procedures to ensure smooth operations.

Skills

Leadership

Communication

Interpersonal skills

Organisational skills

Customer service

Problem solving

Job description

Have you always dreamed of working at a winery?

All Saints Estate is one of Rutherglen’s iconic food and wine destinations, home to our heritage-listed castle, world-renowned fortified wines and breathtaking 300-metre elm-lined driveway.

We’re looking for a Hospitality Supervisor to join our team at Bonnie Restaurant.

As a part-time Hospitality Supervisor, you'll play a crucial role in ensuring our guests have unforgettable experiences. Your leadership skills will shine as you motivate and guide our team to deliver exceptional service. Flexibility is key in this role, as you'll be responsible for overseeing operations and adapting to the needs of our diverse clientele.

What’s on Offer

• Exciting Environment: Be part of a dynamic team in a vibrant and popular Rutherglen restaurant.
• Growth Opportunities: Elevate your career with opportunities for advancement.
• Training: Learn from the best and expand your skills in the world of hospitality management
• Friendly Team: Work alongside a fun and passionate group dedicated to customer satisfaction.
• Perks: Generous discounts on wine and dining, plus working a heritage-listed winery.

Your Responsibilities

• Lead by example, inspiring and motivating the team to deliver top-notch service.
• Set the standard by fostering exceptional customer service and create a welcoming atmosphere.
• Oversee daily operations, including staffing, scheduling, and inventory management.
• Maintain high standards of cleanliness and presentation throughout the establishment.
• Champion a supportive and positive work environment, nurturing teamwork and collaboration.
• Handle guest inquiries and feedback with professionalism and efficiency.
• Implement and enforce company policies and procedures to ensure smooth operations.

About you

• Previous experience in hospitality is a must, with proven leadership skills.
• Flexibility to work various shifts, including evenings, weekends, and holidays and across other venues as may be required.
• Strong communication and interpersonal skills.
• Excellent organisational skills and a solution-focused mindset.
• A passion for providing exceptional customer service.
• Ability to thrive in a fast-paced, dynamic environment.