Restaurant Supervisor

Accor Apartments & Realty; Darwin; On-site; AUD 60,000 - 75,000; Full time

Job summary

Accor Apartments & Realty in Darwin seeks a Restaurant Supervisor to lead front-of-house during peak service, ensuring guest satisfaction and consistent dining quality. You will guide a unified team, set service pace, and uphold high standards across food and beverage operations.

In this role, you will schedule, mentor staff, and collaborate with colleagues to deliver memorable guest experiences, while adapting to diverse shifts, weekends, and public holidays as required.

Qualifications

• Passion for hospitality and food service.
• Experience guiding and empowering service teams.
• Flexibility to work weekends and public holidays.
• RSA or equivalent qualification for local jurisdiction.
• Strong guest-service orientation.

Responsibilities

• Lead front-of-house during busy service hours and set the pace.
• Motivate team and drive exceptional service results.
• Assist with scheduling, training, and cross-department collaboration.
• Create a welcoming atmosphere and memorable guest experiences.
• Address challenges by turning obstacles into opportunities.
• Develop product knowledge and maintain high standards.

Skills

Hospitality passion

Team leadership

Guest engagement

F&B operations

RSA certification

Job description

Purpose

As the Restaurant Supervisor, you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.

Primary Responsibilities

• Take the reins during busy service hours at the front of the house, setting the pace and leading by example
• Collaborate with your team to spark motivation and attain exceptional results together
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge

Skills and Experience

• Demonstrated genuine passion and enthusiasm for the hospitably and food sector
• Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
• Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and leading a team of diverse professionals

Purpose

As the Restaurant Supervisor, you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.

Primary Responsibilities

• Take the reins during busy service hours at the front of the house, setting the pace and leading by example
• Collaborate with your team to spark motivation and attain exceptional results together
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge

Skills and Experience

• Demonstrated genuine passion and enthusiasm for the hospitably and food sector
• Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
• Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and leading a team of diverse professionals