Restaurant Supervisor

Saddles Mount White; Central Coast; On-site; AUD 65,000 - 75,000; Full time

Job summary

Saddles Mount White is seeking a Restaurant Supervisor to serve as the Homestead's senior presence on shift, leading the front of house team across the Restaurant, Caravan, and Barn. You’ll be a hands-on operator, ensuring high standards during busy periods and quiet days alike.

You will set the tone, handle guest moments, and resolve issues with judgement and grace, while maintaining safety, cash handling, and compliance reporting to the Venue Manager.

Qualifications

• At least three years' experience in hospitality, with a minimum of one year in a supervisory role
• Confident leadership of a small team, with an approachable nature
• Strong operational judgement and composure under pressure
• Sound knowledge of front of house systems, cash handling and end-of-day procedures
• Understanding of Work Health and Safety and liquor licensing obligations
• RSA (NSW) required, a current First Aid certificate advantageous
• Flexibility across a rotating roster, including evenings, weekends and public holidays

Responsibilities

• Support the restaurant operation across all departments during your shift
• Support the management team across the business and ongoing events
• Take ownership of the business in absence of manager on duty
• Resolve guest concerns promptly, with all feedback followed up
• Complete end of day procedures, cash reconciliation
• Support training and development across the front of house team

Skills

Hospitality experience

Supervisory experience

Team leadership

Cash handling / end-of-day procedures

Work Health and Safety knowledge

Liquor licensing knowledge

Job description

Restaurant Supervisor is the Homestead's senior presence on shift: part host, part operator, part problem-solver. When the Senior Managers aren't on property, the Precinct is yours. You will lead the front of house team, move between the Restaurant, Caravan, Barn, and make sure the standard never slips, whether it is a quiet Tuesday or a full house on a long weekend.

You will set the tone at each day, handle the moments that matter most to guests, and resolve issues with judgement and grace before they become complaints. You will also hold responsibility for safety, security, cash handling and compliance across the property during your shift, and provide clear, reliable reporting to the Venue Manager.

The position reports to the Senior Managers and suits an existing supervisor or a front of house member ready to step up, with plenty of opportunity to move within our intimate and ambitious property.

About You

At least three years' experience in hospitality, with a minimum of one year in a supervisory role

Confident leadership of a small team, with an approachable nature

Strong operational judgement and composure under pressure

Sound knowledge of front of house systems, cash handling and end-of-day procedures

Understanding of Work Health and Safety and liquor licensing obligations

RSA (NSW) required, a current First Aid certificate advantageous

Flexibility across a rotating roster, including evenings, weekends and public holidays

What You'll Do

Support the restaurant operation across all departments during your shift

Support the management team across the business and ongoing events

Take ownership of the business in absence of manager on duty

Resolve guest concerns promptly, with all feedback followed up

Complete end of day procedures, cash reconciliation

Support training and development across the front of house team