Restaurant Supervisor

Employer Sponsored Jobs; Cairns Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

A family-owned Italian trattoria in Cairns seeks a Restaurant Supervisor to lead the dining room, steer shifts and support staff. You will own guest experiences from breakfast to late, manage reservations, and ensure service standards are upheld with a strong wine focus.

Applicants must have full Australian work rights; sponsorship is available for the right candidate. You’ll learn how the restaurant runs commercially while advancing into management.

Qualifications

• Direct service in the dining room, coordinating reservations, table pacing and the kitchen pass.
• Define service expectations and give staff real-time coaching.
• Present the wine list to guests, recommending bottles and pairings, and train staff on it.
• Complete closing duties such as cash-up and daily checklists.
• Build management capability through rostering, staff training, stock and ordering.
• Ideally 2+ years in a supervisory or senior floor position at a quality, high-volume restaurant.
• Solid wine knowledge, able to discuss styles, regions and food pairings comfortably.
• A Queensland RSA and RMLV, or willingness to complete the RMLV on the way to management.
• Availability across a seven-day roster, nights, weekends and public holidays.

Responsibilities

• Direct service in the dining room, coordinating reservations, table pacing and the kitchen pass.
• Define service expectations and give staff real-time coaching.
• Present the wine list to guests, recommending bottles and pairings, and train staff on it.
• Complete closing duties such as cash-up and daily checklists.
• Build management capability through rostering, staff training, stock and ordering.

Skills

Floor leadership

Staff coaching

Wine knowledge

Roster management

Cash handling

Education

2+ years supervisory experience in hospitality

Job description

A family-owned Italian trattoria in Cairns needs a Restaurant Supervisor to take charge of the dining room. Trading open-air from breakfast to late every day, the business pairs home-style cooking with a wine list that is central to the experience, so the employer wants someone who can steer a shift, back the staff and take ownership of each guest visit.

Applicants must hold full Australian work rights, and the employer states that sponsorship is available for the right candidate. The owners are offering a direct path into management, and the supervisor will learn how the restaurant runs commercially along the way.

Employers filling roles like this look hard at your floor leadership history, so make sure your CV lists the venues you supervised and your liquor licences.

• Direct service in the dining room, coordinating reservations, table pacing and the kitchen pass
• Define service expectations and give staff real-time coaching
• Present the wine list to guests, recommending bottles and pairings, and train staff on it
• Complete closing duties such as cash-up and daily checklists
• Build management capability through rostering, staff training, stock and ordering

• Ideally 2+ years in a supervisory or senior floor position at a quality, high-volume restaurant
• Solid wine knowledge, able to discuss styles, regions and food pairings comfortably
• Eagerness to keep learning about wine
• A strong picture of excellent service and the consistency to hold that standard on a big night
• A current Queensland RSA and RMLV, or a willingness to complete the RMLV on the way to management
• Availability across a seven-day roster, nights, weekends and public holidays included
• Full Australian working rights