Restaurant Operations Manager — Resort & Events

Silverwater Resort; San Remo; On-site; AUD 77,000 - 87,000; Full time

Benefits offered by this job

Competitive salary

Career development

Superannuation

Job summary

Silverwater Resort in Victoria, Australia is seeking a Restaurant Manager to oversee all restaurant operations and deliver service standards that meet the expectations of conference and leisure guests.

You will supervise service flow, staff rosters, inventory, cash handling, health and safety, and drive guest satisfaction and revenue growth through upselling and strong leadership.

The role offers a competitive salary package, career development potential, and superannuation.

Qualifications

• Advanced Diploma or Diploma in Hospitality Management or similar.
• Minimum of 1 year of experience in hospitality management.
• Proficiency in POS system and event management software.
• Knowledge of food safety standards and licensing requirements.
• Proven commercial and organisational skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and manage multiple priorities.
• Attention to detail and commitment to quality.
• Flexible and adaptable to changing business needs.

Responsibilities

• Ensure smooth functioning of daily activities and supervise service flow.
• Coordinate between kitchen and service staff; resolve operational issues.
• Hire, train, coach, and schedule staff; ensure adequate manpower.
• Monitor customer service quality and address complaints to maintain loyalty.
• Track sales, manage cash, control expenses, and prepare reports.
• Oversee stock levels, ordering, quality checks, and inventory control.
• Ensure compliance with health and hygiene regulations and food safety standards.
• Check food presentation, portion sizes, taste, and service speed; maintain quality.
• Communicate with suppliers and negotiate pricing/terms.
• Assist in promotional activities and events to boost engagement.

Skills

Excellent communication and people-sk

POS system

Event management software

Ability to work under pressure

Attention to detail

Education

Advanced Diploma or Diploma in Hospitality Management

Tools

POS system

Event management software

Job description

Silverwater Resort in Victoria, Australia is seeking a Restaurant Manager to oversee all restaurant operations and deliver service standards that meet the expectations of conference and leisure guests.

You will supervise service flow, staff rosters, inventory, cash handling, health and safety, and drive guest satisfaction and revenue growth through upselling and strong leadership.

The role offers a competitive salary package, career development potential, and superannuation.