Restaurant Operations Manager

Sappnaka; Burwood; On-site; AUD 60,000 - 90,000; Full time

Job summary

Sappnaka is seeking a Restaurant Manager to oversee daily operations of a fast-food outlet in Burwood, NSW. You will lead both kitchen and front-of-house teams to deliver fast, friendly service while upholding quality and safety standards.

Responsibilities include inventory control, budgeting, pricing decisions, and strategies to boost sales and customer satisfaction. You will collaborate on marketing and promotions, monitor compliance, and address customer inquiries professionally.

Qualifications

• Experience managing a fast-food restaurant or similar establishment.
• Ability to supervise and lead a diverse team.
• Strong focus on health and safety compliance in a busy kitchen and service area.

Responsibilities

• Determine product mix, stock levels and service standards.
• Formulate and implement purchasing and marketing policies, and set prices.
• Manage inventory and ensure stock levels are maintained, placing orders as needed.
• Monitor food preparation and cooking processes to ensure safety and quality.
• Develop and implement strategies to increase sales, enhance customer satisfaction, and reduce costs.
• Promote and advertise the establishment's goods and services.
• Maintain records of stock levels and financial transactions.
• Undertake budgeting for the establishment.
• Address customer concerns, complaints, and inquiries promptly and professionally.
• Supervise and lead a team of kitchen staff, front-of-house workers, and servers.
• Ensure compliance with health and safety regulations in the workplace.

Skills

Staff management

Customer service

Budgeting

Job description

Sappnaka is seeking a Restaurant Manager to oversee daily operations of a fast-food outlet in Burwood, NSW. You will lead both kitchen and front-of-house teams to deliver fast, friendly service while upholding quality and safety standards.

Responsibilities include inventory control, budgeting, pricing decisions, and strategies to boost sales and customer satisfaction. You will collaborate on marketing and promotions, monitor compliance, and address customer inquiries professionally.