Overlooking North Cronulla Beach, NOA combines seasonal menus, carefully selected wines and warm hospitality in a coastal setting. The venue brings together NOA’s refined dining experience and little noa’s relaxed terrace atmosphere, welcoming guests for everything from casual catch-ups to special occasions.
We are seeking an experienced and motivated Restaurant Manager to oversee daily restaurant operations, lead our front-of-house team and deliver consistently high standards of guest service.
This hands-on position suits someone who enjoys developing a team, managing service and balancing an excellent dining experience with sound business performance.
Key Duties and Responsibilities
- Plan, organise and oversee daily restaurant operations, including opening and closing procedures.
- Lead and supervise front-of-house employees, ensuring professional, attentive and efficient service.
- Recruit, induct, train and support staff, providing clear direction and constructive feedback.
- Prepare rosters and allocate duties to meet booking levels and operational requirements while managing labour costs.
- Oversee reservations, seating arrangements and table allocations to maintain a smooth service flow.
- Work closely with the Head Chef and kitchen team to coordinate service, menu availability and dietary requirements.
- Welcome guests, maintain positive customer relationships and resolve concerns promptly and professionally.
- Monitor sales, labour costs and operating expenses, and prepare reports for management.
- Oversee POS transactions, cash handling, payment procedures and daily reconciliations.
- Manage beverage and restaurant supply stock, coordinate purchasing and maintain supplier relationships.
- Contribute to menu reviews, pricing discussions, promotions and initiatives to improve business performance.
- Coordinate group bookings and special dining requests, ensuring requirements are communicated to the team.
- Maintain food safety, hygiene, responsible service of alcohol and workplace health and safety procedures.
- Ensure dining areas, service stations and equipment are clean, well presented and properly maintained.
- Review customer feedback and identify practical improvements to service and operations.
About You
- Previous experience as a Restaurant Manager or in a comparable hospitality leadership role.
- Experience delivering attentive service in a quality restaurant environment.
- Strong leadership skills and the ability to train, motivate and support a team.
- Sound knowledge of rostering, stock control, purchasing and cost management.
- Excellent communication, customer-service and problem-solving skills.
- Confidence using POS, reservation and restaurant management systems.
- An interest in food and wine, with strong attention to presentation and service detail.
- Relevant RSA certification and knowledge of food safety and workplace safety practices.
- Availability to work evenings, weekends and public holidays as required.
- A relevant hospitality or management qualification is preferred.
Full-time salaried opportunity with a starting salary $79K - $85K plus Superannuation.
Additional Information
- Staff perks and discounts
- High standards and accredited training provided
- Fantastic work culture and supportive community