Restaurant Manager - Lead Ops & Guest Experience

Tin City Pty Ltd; Western Australia; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

Penang Village Delights in Australia is seeking an experienced Restaurant Manager to oversee daily operations, lead a diverse team, and ensure outstanding customer service.

You will plan menus with the chef, manage rosters, recruit and train staff, handle customer feedback, and keep health and safety standards in check in a fast-paced setting.

This role offers a competitive salary in AUD with superannuation and a busy environment in Western Australia.

Qualifications

• Diploma or higher in Hospitality Management or equivalent experience.
• Previous restaurant management or supervisory experience.
• Strong leadership, communication and organisational skills.
• Ability to manage staff, budgets and daily operations.
• Good understanding of food safety, hygiene and customer service standards.
• Ability to work in a fast-paced restaurant environment.

Responsibilities

• Plan and design menu in consultation with chef.
• Manage staff roster and scheduling.
• Recruit, train and supervise waiting and kitchen staff.
• Arrange special orders and functions for customers.
• Communicate with customers and handle feedback.
• Ensure dining facilities meet health regulations.
• Monitor stock levels and arrange purchases.
• Manage pricing and budgeting.
• Oversee financial records and transactions.
• Prepare budgets for purchasing and promotions.
• Supervise customer services and reservations.

Skills

Leadership

Communication

Organisational skills

Staff management

Budget management

Customer service

Education

Diploma or higher in Hospitality Management

Job description

Penang Village Delights in Australia is seeking an experienced Restaurant Manager to oversee daily operations, lead a diverse team, and ensure outstanding customer service.

You will plan menus with the chef, manage rosters, recruit and train staff, handle customer feedback, and keep health and safety standards in check in a fast-paced setting.

This role offers a competitive salary in AUD with superannuation and a busy environment in Western Australia.