RESTAURANT MANAGER

THISBOWL; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Discounts across locations

Career training & development

Team events

Job summary

THISBOWL is seeking a Restaurant Manager in Melbourne to lead a team of Mixers and Supervisors, driving exceptional guest experiences and operational excellence. You will model our culture, manage daily activities, and optimize revenue while maintaining food safety and quality standards.

Join a fast‑growing brand with a dynamic team, competitive compensation, and opportunities for career advancement across locations in Australia.

Qualifications

• Strong leadership and ability to develop high‑performing teams.
• Passion for food and operations, with focus on guest experience.
• Proactive mindset and initiative in projects and improvements.

Responsibilities

• Oversee day‑to‑day restaurant operations and team performance.
• Model THISBOWL culture; coach mixer's growth and accountability.
• Monitor sales, costs and reporting to drive profitability.
• Deliver exceptional customer experiences every time.
• Maintain food safety, quality standards and sanitation.
• Collaborate with supervisors to ensure smooth service.

Skills

People leadership

Restaurant operations

Customer service

Team motivation

Financial awareness

Job description

The Role

As a Restaurant Manager, you’ll be responsible for managing one of our restaurants, supporting an incredible team, and growing the THISBOWL brand with us. You’ll lead Restaurant Supervisors and Mixers to deliver delicious food, and exceptional customer experiences, every time.

Skills And Experience

• A passion for food and restaurant operations
• The desire to make an impact on customers and team members
• A can-do work ethic and ability to take initiative on projects
• The ability to lead, motivate, and build efficient teams in a fast-paced environment
• Strong leadership ability, approachability, and a reputation as a role model
• Characteristics reflective of THISBOWL's ethos: self-motivated, positivity, service-oriented, flexible, and ethical with a high degree of integrity.

Key Responsibilities

Reporting To Your Operations Manager Or Area Manager, You’ll Oversee The Day-to-day Operations Of Your Restaurant, Working With Restaurant Team Members (who We Call 'Mixers') And Restaurant Supervisors, To Coordinate Restaurant Operations To Deliver An Exceptional Customer Experience While Managing Financial Performance. You’ll Be Expected To

• Role model and reinforce THISBOWL’s people and culture standards
• Understand and take action on key metrics (e.g. restaurant sales and costs) to allow for future growth
• Manage all expected reporting, sales and expenses
• Deliver superior customer service, to every customer, every time
• Maintain critical standards of product quality, daily food safety and sanitation
• Supervise and coach team members to grow with us.

Benefits

• A fun and dynamic work environment
• Competitive compensation
• Discounts across locations (yes, even on your days off)
• Training and continuous opportunities for career advancement
• Team parties, sport events, and heaps more. We're always up to something!

Why THISBOWL?

THISBOWL is one of Australia's fastest-growing food brands, offering fresh, made-to-order salads with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 50 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City (trading as THISBOWL). Our founding mission - to change the culture of fast food - continues to drive our team of quality-obsessed foodies as we grow.

So why join us? Well, we're not your average 'fast food' brand - we're all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you'll fit right in. We're here to help you thrive, not just work.

The Interview Process

• Initial pre-screen call with our Recruitment team (20 min)
• 2nd round interview – diving deeper into your experience and the scope of the role (45 min)
• In-store trial with one of our Operations leaders – getting 'on the mix' with one of our teams (2 hours)
• Final interview – wrap up of your trial and the role (1 hour)
• Reference checks and move to offer.