Restaurant Manager

Gurner Group Wellness Operations Pty Ltd; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Saint Haven Toorak is seeking an experienced Restaurant Manager to lead all dining operations within an uncompromising luxury Private Club environment. You will manage day-to-day operations, front-of-house teams and deliver highly personalised service for members and guests.

As a commercially minded hospitality leader, you will drive service standards, oversee rostering and budgets, and partner with culinary leadership to ensure a seamless member experience.

Qualifications

• Restaurant or venue management experience within high-end hospitality
• Strong operational and commercial capability, including labour, budgets and P&L
• Genuine obsession with service and small details that elevate an experience
• Confidence leading, coaching and holding teams to high standards
• Warm, polished and personable leadership style
• Experience managing discerning guests, VIPs or strong repeat clientele
• Ability to remain composed, decisive and hands-on during busy services

Responsibilities

• Leading, developing and inspiring a high-performing front-of-house team
• Delivering exceptional, highly personalised service to our members and guests
• Driving service standards across every touchpoint of the dining experience
• Managing daily operations, rostering, labour and cost control
• Supporting budgets, P&L performance and commercial outcomes
• Building genuine relationships with members and becoming a visible presence within the Private Club
• Working closely with culinary and broader Club leadership to deliver a seamless member experience
• Recruiting, onboarding and developing the team as Saint Haven continues to grow
• Maintaining immaculate presentation, operational standards and attention to detail

Skills

Front-of-house leadership

Service excellence

VIP guest handling

Team coaching

Decisive under pressure

Job description

Saint Haven is redefining Private Club culture in Australia, bringing together world-class hospitality, exceptional experiences and highly personalised service within an uncompromising luxury environment.

As we enter a significant period of expansion, we’re looking for an exceptional Restaurant Manager to lead the dining experience at Saint Haven Toorak.

This is an opportunity for a polished, commercially minded hospitality leader who knows what exceptional service looks like — and how to deliver it consistently in a fast-paced, high-expectation Private Club environment.

THE ROLE

You’ll take ownership of the day-to-day restaurant operation, leading from the floor and creating an experience that feels effortless, personal and distinctly Saint Haven.

You’ll be responsible for:

Leading, developing and inspiring a high-performing front-of-house team

Delivering exceptional, highly personalised service to our members and guests

Driving service standards across every touchpoint of the dining experience

Managing daily operations, rostering, labour and cost control

Supporting budgets, P&L performance and commercial outcomes

Building genuine relationships with members and becoming a visible presence within the Private Club

Working closely with culinary and broader Club leadership to deliver a seamless member experience

Recruiting, onboarding and developing the team as Saint Haven continues to grow

Maintaining immaculate presentation, operational standards and attention to detail

ABOUT YOU

You’ve built your career in premium restaurants, hotels, Private Clubs or luxury hospitality environments and thrive where expectations are high and the pace is fast.

You’ll ideally bring:

Restaurant or venue management experience within high-end hospitality

Strong operational and commercial capability, including labour, budgets and P&L

A genuine obsession with service and the small details that elevate an experience

Confidence leading, coaching and holding teams to exceptionally high standards

A warm, polished and highly personable leadership style

Experience managing discerning guests, VIPs or strong repeat clientele

The ability to remain composed, decisive and hands-on during busy services

WHY SAINT HAVEN?

This isn’t just another restaurant management role.

Saint Haven is in a significant growth phase, with an expanding portfolio of luxury Private Clubs and ambitious plans for continued growth across Australia and internationally.

For the right person, this is an opportunity to join a rapidly growing brand, make your mark and build a long-term career as Saint Haven continues to scale.

If you’ve built your career in exceptional hospitality and are ready to bring that experience into one of Australia’s most exciting luxury Private Club brands, we’d love to hear from you.