Restaurant Manager

Atlas Talents; Gold Coast City; On-site; AUD 75,000 - 85,000; Full time

Job summary

Espresso Cooly on the Gold Coast is seeking an experienced Restaurant Manager to oversee day-to-day operations and ensure the efficient delivery of food and beverage services. You will lead front-of-house staff, supervise rosters and shifts, monitor customer satisfaction, manage stock and costs, and maintain high standards of cleanliness, safety and service during busy periods.

Located in Coolangatta, the role requires strong leadership, excellent organisation and communication, and a hands-on

Qualifications

• Proven leadership and staff supervision experience.
• Strong customer service and interpersonal skills.
• Sound knowledge of food safety and hygiene requirements.
• Excellent organisational and time management abilities.

Responsibilities

• Oversee day-to-day operations to ensure efficient and professional service.
• Supervise, train and coordinate front-of-house staff.
• Coordinate rosters, shifts and staffing requirements.
• Monitor customer satisfaction and respond to enquiries, feedback and complaints.
• Manage stock levels and coordinate ordering of supplies.
• Liaise with kitchen and front-of-house to ensure smooth service.
• Monitor costs and assist with budgeting and cost control.
• Maintain high standards of cleanliness and presentation.
• Oversee reservations, table service and customer flow.
• Ensure compliance with food safety and workplace health and safety rules.

Skills

Leadership

Staff supervision

Customer service

Organization

Stock control

Food safety

Time management

Problem solving

Job description

Located in Coolangatta QLD 4225, Espresso Cooly, operated by The Trustee for Sun's Family Trust, is currently seeking an experienced and dedicated Restaurant Manager to oversee day-to-day operations and support the efficient delivery of food and beverage services.

Key Responsibilities

• Managing the day-to-day operations of the venue to ensure efficient and professional service.
• Supervising, training and coordinating front-of-house staff.
• Coordinating staff rosters, shifts and daily staffing requirements.
• Monitoring customer satisfaction and responding professionally to enquiries, feedback and complaints.
• Managing stock levels and coordinating the ordering of food, beverages and other supplies.
• Liaising with kitchen and front-of-house staff to ensure efficient service delivery.
• Monitoring operational costs and assisting with budgeting and cost control.
• Maintaining high standards of cleanliness, presentation and customer service.
• Overseeing reservations, table service and customer flow during service periods.
• Ensuring compliance with food safety, hygiene, workplace health and safety and applicable hospitality requirements.

About You

• At least 1 year of relevant experience in restaurant management or a similar hospitality management role.
• Strong leadership, staff supervision and team management skills.
• Sound knowledge of food and beverage operations.
• Excellent organisational and time management skills.
• Strong customer service and interpersonal communication skills.
• Good understanding of stock control and day-to-day venue operations.
• Sound knowledge of food safety, hygiene and workplace health and safety requirements.
• Ability to work effectively in a busy hospitality environment.
• Strong problem-solving skills and attention to detail.

Employment Details

Job Type: Permanent / Full-time
Salary: AUD $75,000 - $85,000 per annum
Location: Coolangatta QLD 4225