Residential Team Leader - SIL & Complex Needs

Harbour Residential Care; Wollongong City Council; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Ongoing coaching and professional dev

Career growth opportunities

Collaborative leadership team

Job summary

Harbour Residential Care is seeking an experienced Residential Team Leader to oversee two SIL homes in the Illawarra region. The role blends admin leadership with hands-on support, focusing on high‑quality participant outcomes for individuals with complex disability and behaviours of concern.

You will lead two teams, implement Behaviour Support Plans, and drive continuous improvement while ensuring compliance with NDIS standards and safeguarding requirements. A dynamic, supportive culture awaits.

Qualifications

• Demonstrated leadership of disability support teams.
• Experience applying Positive Behaviour Support.
• Strong communication and problem-solving skills.

Responsibilities

• Lead and support frontline disability staff across two SIL homes.
• Oversee day-to-day service delivery and roster management.
• Ensure adherence to Behaviour Support Plans and risk management processes.
• Coach staff in positive behaviour support and de‑escalation techniques.
• Maintain incident data, reporting and continuous improvement activities.
• Work with families, allied health and stakeholders to coordinate care.

Skills

Leadership

Coaching

Behaviour Support

Communication

Risk assessment

Education

Cert III/IV Disability

Leadership qualifications

Job description

Harbour Residential Care is seeking an experienced Residential Team Leader to oversee two SIL homes in the Illawarra region. The role blends admin leadership with hands-on support, focusing on high‑quality participant outcomes for individuals with complex disability and behaviours of concern.

You will lead two teams, implement Behaviour Support Plans, and drive continuous improvement while ensuring compliance with NDIS standards and safeguarding requirements. A dynamic, supportive culture awaits.