Residential Manager

My Guardian; Sydney; Vor Ort; AUD 90.000 - 150.000; Vollzeit

Zusammenfassung

My Guardian is seeking a dynamic Residential Manager to lead the day-to-day operations of SIL properties and accommodation services in New South Wales. Reporting to the General Manager – Operations, you will supervise House Team Leaders, drive person-centred care, manage budgets, and ensure NDIS compliance across sites.

You will build strong relationships with families and guardians, coordinate rostering, and lead continuous improvement initiatives in a fast-growing, values-driven care

Qualifikationen

• Qualifications: Tertiary qualification in Disability, Community Services, Human Services, Management, or substantial equivalent industry experience.
• Demonstrated leadership in SIL or complex disability accommodation services with supervisory experience.
• Deep knowledge of NDIS Practice Standards, Code of Conduct, active support, and safeguarding frameworks.

Aufgaben

• Operational Leadership: Manage the day-to-day operations, safety, and effectiveness across allocated SIL sites.
• Team Supervision & Coaching: Lead and develop House Team Leaders through regular performance reviews, coaching, and workforce capability assessments.
• Person-Centred Care: Drive participant-centred support that honors choice, control, and personal goals while building strong relationships with families and guardians.
• Resource & Rostering Management: Oversee rostering, workforce planning, agency usage, and property budgeting for staffing and financial efficiency.
• Participant Activities: Program and facilitate day and holiday programs.
• Safeguarding & Compliance: Uphold NDIS Practice Standards, manage incident reporting/escalations, oversee WHS risks, and lead site audit preparations.
• Stakeholder Engagement: Represent SIL services to participants, families, allied health professionals, and regulatory auditors.

Kenntnisse

Leadership

SIL experience

NDIS expertise

Budgeting

Roster management

Team coaching

Incident investigations

Risk mitigation

Stakeholder engagement

Ausbildung

Tertiary qualification in Disability, Community Services, Human Services, Management, or substantial equivalent industry experience

Tools

MS Office

Scheduling software

Jobbeschreibung

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

My Guardian is seeking a dynamic, dedicated Residential Manager to lead and oversee the day-to-day operations of our allocated SIL properties and accommodation services.

About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

My Guardian is seeking a dynamic, dedicated Residential Manager to lead and oversee the day-to-day operations of our allocated SIL properties and accommodation services.

The Opportunity

Reporting directly to the General Manager – Operations, you will lead a team of House Team Leaders, drive person-centred support delivery, manage operational budgets, and maintain gold-standard NDIS compliance across all sites.

If you thrive in high-impact leadership roles and are passionate about enhancing quality of life for individuals with disability, we want to hear from you!

Key Responsibilities

• Operational Leadership: Manage the day-to-day operations, safety, and effectiveness across allocated SIL sites.
• Team Supervision & Coaching: Lead and develop House Team Leaders through regular performance reviews, coaching, and workforce capability assessments.
• Person-Centred Care: Drive participant-centred support that honors choice, control, and personal goals while building strong relationships with families and guardians.
• Resource & Roster Management: Oversee complex rostering, workforce planning, agency usage, and property budgeting to ensure optimal staffing coverage and financial efficiency.
• Participant Activities: Program and facilitate enriching participant programs, including day and holiday programs.
• Safeguarding & Compliance: Uphold NDIS Practice Standards, manage incident reporting/escalations, oversee WHS risks, and lead site audit preparations.
• Stakeholder Engagement: Represent SIL services to prospective participants, families, allied health professionals, and regulatory auditors.

What We Are Looking For

• Qualifications: Tertiary qualification in Disability, Community Services, Human Services, Management, or substantial equivalent industry experience.
• Leadership Experience: Proven track record in managing SIL or complex disability accommodation services, with direct experience supervising team leaders or senior support workers.
• NDIS Expertise: Deep knowledge of the NDIS Practice Standards, Code of Conduct, active support, and safeguarding frameworks.
• Complex Care Management: Demonstrated experience supporting participants with complex support needs and behaviors of concern.
• Operational Skills: Skilled in roster management, budget oversight, incident investigations, risk mitigation, and continuous improvement.
• Essential Clearances & Requirements:
• Current NDIS Worker Screening Clearance
• Current Australian Driver’s Licence
• Unrestricted right to work in Australia

Why Join My Guardian?

• Be a key decision-maker in a fast-growing, values-driven care organisation.
• Opportunity to empower participants to achieve genuine independence and dignity.
• Collaborative and supportive executive leadership environment.

Please note that only shortlisted candidates will be contacted.

13 October 2026 Sydney Olympic Park New South Wales, Australia