Residential Manager

My Guardian - Aged & Disability Care; Sydney; Sur place; AUD 110 000 - 140 000; Plein temps

Résumé du poste

My Guardian - Aged & Disability Care is seeking a dynamic Residential Manager to lead the day-to-day operations of allocated SIL properties and accommodation services.

You will oversee House Team Leaders, drive person-centred care, manage operational budgets, and maintain gold-standard NDIS compliance across all sites. If you thrive in high-impact leadership roles and are passionate about enhancing quality of life for individuals with disability, we want to hear from you!

Qualifications

• Experience in managing SIL or complex disability accommodation services.
• Knowledge of NDIS Practice Standards and safeguarding frameworks.
• Roster management, budget oversight, incident investigations.
• NDIS Worker Screening Clearance and Australian Driver’s Licence.
• Unrestricted right to work in Australia.

Responsabilités

• Operational Leadership across SIL sites, ensuring safety and effectiveness.
• Lead and coach House Team Leaders with performance reviews.
• Drive person-centred care aligned with participant goals and family relations.
• Oversee rostering, workforce planning, agency usage, and budgeting for staffing.
• Program and facilitate participant activities, including day and holiday programs.
• Uphold NDIS Practice Standards, manage incident reporting and site audits.
• Represent SIL services to participants, families, allied health professionals, and regulators.

Connaissances

Leadership Experience

NDIS Expertise

Complex Care Management

Operational Skills

Formation

Tertiary qualification in Disability/Community Services/Management or substantial equivalent experience

Description du poste

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

My Guardian is seeking a dynamic, dedicated Residential Manager to lead and oversee the day-to-day operations of our allocated SIL properties and accommodation services.

The Opportunity

Reporting directly to the General Manager – Operations, you will lead a team of House Team Leaders, drive person-centred support delivery, manage operational budgets, and maintain gold-standard NDIS compliance across all sites.

If you thrive in high-impact leadership roles and are passionate about enhancing quality of life for individuals with disability, we want to hear from you!

Key Responsibilities

• Operational Leadership: Manage the day-to-day operations, safety, and effectiveness across allocated SIL sites.
• Team Supervision & Coaching: Lead and develop House Team Leaders through regular performance reviews, coaching, and workforce capability assessments.
• Person-Centred Care: Drive participant-centred support that honors choice, control, and personal goals while building strong relationships with families and guardians.
• Resource & Roster Management: Oversee complex rostering, workforce planning, agency usage, and property budgeting to ensure optimal staffing coverage and financial efficiency.
• Participant Activities: Program and facilitate enriching participant programs, including day and holiday programs.
• Safeguarding & Compliance: Uphold NDIS Practice Standards, manage incident reporting/escalations, oversee WHS risks, and lead site audit preparations.
• Stakeholder Engagement: Represent SIL services to prospective participants, families, allied health professionals, and regulatory auditors.

What We Are Looking For

• Qualifications: Tertiary qualification in Disability, Community Services, Human Services, Management, or substantial equivalent industry experience.
• Leadership Experience: Proven track record in managing SIL or complex disability accommodation services, with direct experience supervising team leaders or senior support workers.
• NDIS Expertise: Deep knowledge of the NDIS Practice Standards, Code of Conduct, active support, and safeguarding frameworks.
• Complex Care Management: Demonstrated experience supporting participants with complex support needs and behaviors of concern.
• Operational Skills: Skilled in roster management, budget oversight, incident investigations, risk mitigation, and continuous improvement.
• Essential Clearances & Requirements: NDIS Worker Screening Clearance, Australian Driver’s Licence, and an unrestricted right to work in Australia

Why Join My Guardian?

• Be a key decision-maker in a fast‑growing, values‑driven care organisation.
• Opportunity to empower participants to achieve genuine independence and dignity.
• Collaborative and supportive executive leadership environment.

Please note that only shortlisted candidates will be contacted.