Residential Construction Sales Cadet

G.J. Gardner Homes; Mittagong; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training package

Career pathway to New Homes Consultant

Supportive family-owned business

Strong systems and leadership support

Make meaningful local impact

Job summary

G.J. Gardner Homes Southern Highlands & Wilton-Appin is seeking a Residential Construction Sales Cadet to launch a rewarding career in new home sales.

Working from our Display Homes, you will learn the complete customer journey from enquiry through to contract and handover, supported by experienced consultants and a national training program. You will develop skills in customer service, lead management, and sales administration while building relationships with clients and helping design dream

Qualifications

• Experience in a customer-facing, sales, hospitality, retail or service environment.
• Strong communication and interpersonal skills.
• Willingness to learn and build a career in residential construction.
• Strong organisational skills and attention to detail with tenders and CRM data.

Responsibilities

• Learn residential construction sales under an experienced New Homes Consultant.
• Engage with walk-in and online enquiries, qualify customer needs, and schedule appointments.
• Welcome and guide visitors through our Display Homes; discuss floor plans, inclusions and Land & House Packages.
• Assist customers through the home selection and building process; support tender prep, documentation and CRM updates.

Skills

Customer-facing sales

Excellent communication

Interpersonal skills

Willingness to learn

Organisational skills

Tools

CRM software

Job description

G.J. Gardner Homes Southern Highlands & Wilton - Appin

G.J. Gardner Homes Southern Highlands & Wilton-Appin are a well established, family owned residential building business experiencing continued growth across the Shoalhaven, Wollongong, Southern Highlands and Wilton–Appin regions.

Upon commencement in 2010, we have built a strong reputation for exceptional customer service, quality homes, and helping families bring their dream homes to life. Backed by one of Australia’s most trusted home building brands with over 35 years of success, we are seeking an ambitious and motivated Residential Construction Sales Cadet to join our growing team.

This is an exciting opportunity for someone looking to launch a rewarding career in new home sales. Working from our Southern Highlands and Wilton-Appin Display Homes, you will work closely alongside our experienced New Homes Consultants, learning the complete customer journey from enquiry through to contract and handover.

You will be supported by a highly experienced team, established systems and processes, and a structured National Sales Training Program designed to help develop future high-performing New Homes Consultants.

Key Responsibilities

Sales & Lead Management

• Act as an understudy to an experienced New Homes Consultant, learning all aspects of residential construction sales.
• Engage with walk in and online enquiries, qualify customer needs, and schedule appointments for senior sales consultants.
• Welcome and guide visitors through our Display Homes.
• Provide customers with information on floor plans, building options, inclusions and Land & House Packages.
• Assist customers through the home selection and building process.

Customer Service & Relationship Management

• Build strong relationships and rapport with customers making significant lifestyle and financial decisions.
• Deliver exceptional customer service experiences throughout the sales journey.
• Work closely with clients to help design their dream home while supporting the progression toward contract.

Sales Administration & Marketing Support

• Maintain and manage CRM systems, customer databases and sales records.
• Assist with preparation of tenders, sales documentation, marketing collateral and follow up communications after customer appointments and display home visits.
• Support the New Homes Consultant with House & Land Packages, property listings, brochures, website updates and signage.
• Assist with administration tasks to ensure sales systems and documentation remain accurate and current.

Market Awareness

• Monitor market trends, competitor activity, pricing, sales volumes and product offerings to support sales effectiveness.

About You

• Previous experience in a customer-facing, sales, hospitality, retail or service environment.
• Outstanding communication and interpersonal skills, with the ability to build rapport with people from all walks of life.
• A genuine willingness to learn and build a successful career within the residential construction industry.
• Strong organisational skills and exceptional attention to detail, particularly when managing tenders, documentation and CRM systems.
• High energy, motivation, accountability and a results driven attitude.
• Strong computer literacy and confidence using systems and databases.
• The ability to work independently while contributing positively within a team environment.
• Professional presentation, a positive attitude and a friendly, engaging personality.
• Flexibility to work weekends and public holidays, as display homes and customer enquiries are busiest on those days.

What We Offer

• Comprehensive training package through our National Head Office and local franchise group.
• A genuine career pathway to become a successful New Homes Consultant.
• The opportunity to join Australia’s favourite franchised home builder within a supportive, family owned business.
• Strong systems, processes and leadership support to help you succeed.
• The chance to make a meaningful impact in your local community by helping customers turn their dream homes into reality.