Residential Care Officer

Australia Recruitment Services; Kingswood; On-site; AUD 80,000 - 90,000; Full time

Job summary

Australia Recruitment Services in Kingswood, NSW seeks a dedicated Residential Care Officer. You will provide person-centred care in adult service units and group homes, ensuring safety, dignity and wellbeing for clients with disabilities.

You will assess needs, develop personalised plans, support daily living activities, and work with multidisciplinary teams to deliver holistic care while adhering to health and safety standards.

Qualifications

• Diploma level education in a highly relevant field is required.
• Minimum 2 years of relevant experience as a residential care officer.

Responsibilities

• Provide high-quality care and support to individuals with disabilities in adult service units and group homes, ensuring wellbeing.
• Assess clients' needs, goals and capabilities through interviews, observations and collaboration with families and professionals.
• Develop and monitor personalised care and support plans to enhance independence and quality of life.
• Facilitate daily living activities including hygiene, dressing, meal prep, mobility and medication support.
• Encourage development of life skills to build confidence and autonomy.
• Organise recreational, cultural and community programs to promote inclusion.
• Provide emotional and behavioural support using de-escalation techniques.
• Monitor progress and maintain records, care plans and incident reports.
• Collaborate with multidisciplinary teams to ensure holistic care delivery.
• Uphold health, safety and infection control standards in workplace.
• Respond to incidents and emergencies with risk management and crisis procedures.
• Advocate for clients' rights and confidentiality under the NDIS Code of Conduct.
• You may be required to work with offenders on probation or parole.

Skills

Compassionate care

Communication skills

Care standards Australia

Fast-paced work

Decision making

Multitasking

Empathy

Education

Diploma level education

Job description

Australia Recruitment Services – Kingswood NSW

Residential Care Officer

Position: Residential Care Officer

Salary: $80,000 to $90,000

Location: Kingswood, NSW 2747

Company: Tender Disability Services Pty Ltd

Contract type: Permanent

Hours: Full time

Qualification – A diploma level education in a highly relevant field is a must.

Experience Required - Must have minimum of 2 years of relevant experienceas a residential care officer.

Skills

• Compassionate, person-centred care approach
• Strong communication and interpersonal skills
• Knowledge of Australian care and safety standards
• Ability to work effectively in fast-paced environments
• Quick decision-making and problem-solving skills
• Skilled in multitasking and documentation
• Empathetic, patient, and emotionally resilient

Duties

• Provide high-quality care and support to individuals with disabilities in adult service units and group homes, ensuring their physical, emotional, and social wellbeing are maintained at all times.
• Assess the needs, goals, and capabilities of clients through interviews, observations, and collaboration with family members, allied health professionals, and support coordinators.
• Develop, implement, and monitor personalised care and support plans, incorporating education, behavioural strategies, social participation, and daily living skills to enhance each client’s independence and quality of life.
• Facilitate daily living activities including personal hygiene, dressing, meal preparation, feeding assistance, mobility, medication support, and continence management, ensuring client dignity and comfort.
• Encourage and support the development of life skills, such as budgeting, communication, personal safety, and decision-making, to build client confidence and autonomy.
• Organise and participate in recreational, cultural, and community engagement programs that promote inclusion, social interaction, and personal development.
• Provide emotional and behavioural support to clients, employing de-escalation and positive behaviour management techniques where required.
• Monitor and document client progress and behaviour, maintaining accurate records, incident reports, care plans, and progress notes in line with organisational and regulatory standards.
• Work collaboratively with multidisciplinary teams, including case managers, therapists, and healthcare professionals, to ensure a consistent and holistic approach to care delivery.
• Uphold health, safety, and infection control standards by maintaining a clean, safe, and supportive environment and adhering to workplace health and safety policies.
• Respond promptly and effectively to incidents and emergencies, implementing risk management and crisis response procedures in accordance with organisational guidelines.
• Advocate for clients’ rights and wellbeing, ensuring that care and support are delivered with respect, confidentiality, and compliance with the NDIS Code of Conduct and person-centred principles.
• You may be required to work with offenders on probation or parole