Residential Care Officer

Australia Recruitment Services; Sydney; On-site; AUD 80,000 - 90,000; Full time

Job summary

Tender Disability Services Pty Ltd is seeking a Residential Care Officer to support adults with disabilities in Kingswood and surrounding areas. The role focuses on person-centred care, safety, and promoting independence while maintaining dignity and privacy.

The ideal candidate holds a Diploma in a relevant field, has at least 2 years of experience, and demonstrates strong communication, empathy, and teamwork with multidisciplinary staff to deliver high-quality care and consistent outcomes.

Qualifications

• Diploma level education in a relevant field.
• Minimum 2 years' experience as a residential care officer.

Responsibilities

• Provide high-quality care and support to individuals with disabilities in adult service units and group homes, ensuring their physical, emotional, and social wellbeing are maintained at all times.
• Assess the needs, goals, and capabilities of clients through interviews, observations, and collaboration with family members, allied health professionals, and support coordinators.
• Develop, implement, and monitor personalised care and support plans, incorporating education, behavioural strategies, social participation, and daily living skills to enhance each client’s independence and quality of life.
• Facilitate daily living activities including personal hygiene, dressing, meal preparation, feeding assistance, mobility, medication support, and continence management, ensuring client dignity and comfort.
• Encourage and support the development of life skills, such as budgeting, communication, personal safety, and decision-making, to build client confidence and autonomy.
• Organise and participate in recreational, cultural, and community engagement programs that promote inclusion, social interaction, and personal development.
• Provide emotional and behavioural support to clients, employing de-escalation and positive behaviour management techniques where required.
• Monitor and document client progress and behaviour, maintaining accurate records, incident reports, care plans, and progress notes in line with organisational and regulatory standards.
• Work collaboratively with multidisciplinary teams, including case managers, therapists, and healthcare professionals, to ensure a consistent and holistic approach to care delivery.
• Uphold health, safety, and infection control standards by maintaining a clean, safe, and supportive environment and adhering to workplace health and safety policies.
• Respond promptly and effectively to incidents and emergencies, implementing risk management and crisis response procedures in accordance with organisational guidelines.
• Advocate for clients’ rights and wellbeing, ensuring that care and support are delivered with respect, confidentiality, and compliance with the NDIS Code of Conduct and person-centred principles.
• You may be required to work with offenders on probation or parole

Skills

Compassionate care

Communication skills

Australian care standards

Fast-paced environment

Decision-making

Multitasking

Documentation

Empathetic

Emotional resilience

Education

Diploma in a relevant field

Job description

RESIDENTIAL CARE OFFICER Position: Residential Care Officer Salary: $80,000 to $90,000 Location: Kingswood, NSW 2747 Company: Tender Disability Services Pty Ltd Contract type: Permanent Hours: Full time

Qualification – A diploma level education in a highly relevant field is a must.

Experience Required - Must have minimum of 2 years of relevant experienceas a residential care officer.

Skills:

• Compassionate, person-centred care approach
• Strong communication and interpersonal skills
• Knowledge of Australian care and safety standards
• Ability to work effectively in fast-paced environments
• Quick decision-making and problem-solving skills
• Skilled in multitasking and documentation
• Empathetic, patient, and emotionally resilient

Duties:

• Provide high-quality care and support to individuals with disabilities in adult service units and group homes, ensuring their physical, emotional, and social wellbeing are maintained at all times.
• Assess the needs, goals, and capabilities of clients through interviews, observations, and collaboration with family members, allied health professionals, and support coordinators.
• Develop, implement, and monitor personalised care and support plans, incorporating education, behavioural strategies, social participation, and daily living skills to enhance each client’s independence and quality of life.
• Facilitate daily living activities including personal hygiene, dressing, meal preparation, feeding assistance, mobility, medication support, and continence management, ensuring client dignity and comfort.
• Encourage and support the development of life skills, such as budgeting, communication, personal safety, and decision-making, to build client confidence and autonomy.
• Organise and participate in recreational, cultural, and community engagement programs that promote inclusion, social interaction, and personal development.
• Provide emotional and behavioural support to clients, employing de-escalation and positive behaviour management techniques where required.
• Monitor and document client progress and behaviour, maintaining accurate records, incident reports, care plans, and progress notes in line with organisational and regulatory standards.
• Work collaboratively with multidisciplinary teams, including case managers, therapists, and healthcare professionals, to ensure a consistent and holistic approach to care delivery.
• Uphold health, safety, and infection control standards by maintaining a clean, safe, and supportive environment and adhering to workplace health and safety policies.
• Respond promptly and effectively to incidents and emergencies, implementing risk management and crisis response procedures in accordance with organisational guidelines.
• Advocate for clients’ rights and wellbeing, ensuring that care and support are delivered with respect, confidentiality, and compliance with the NDIS Code of Conduct and person-centred principles.
• You may be required to work with offenders on probation or parole