Residential Care Officer

Hilltop Caring FOUNDATION; Brisbane; On-site; AUD 80,000 - 100,000; Full time

Job summary

Hilltop Caring FOUNDATION in Underwood, Queensland, is seeking a Residential Care Officer for a full-time role offering $80,000–$100,000 AUD per year plus superannuation. The position focuses on building relationships with support and clinical groups, enabling participants to direct their lives and reach goals.

You will assess needs, develop care plans, and work within multidisciplinary teams to deliver personalised support and safeguard measures.

Qualifications

• AQF or overseas equivalent qualification in health or community services.
• Experience supporting participants in residential or community settings.
• Understanding of care standards and safeguarding requirements.

Responsibilities

• Build strong relationships with support, community, and clinical groups.
• Support participants to direct their lives and pursue goals and independence.
• Assist participants in developing knowledge and community connections.
• Adhere to NDIS and Aged Care codes of conduct.
• Assess needs and contribute to individual support and training plans.
• Monitor progress and report on participant outcomes.
• Refer participants to appropriate agencies or services as needed.

Skills

Relationship building

Participant support

Communication

Team collaboration

Independent work

Education

AQF Associate Degree

Job description

This is a full-time role with an annual salary of $80,000 - $100,000 plus superannuation, and involves the following tasks:

BenefitsTask & responsibilities

• Build strong relationships with various support, community, and clinical groups, allied health and medical teams.
• Focus on supporting participants to direct their lives, not just their services (for example, crisis and resilience development).
• Assist participants in developing knowledge, experience, and connection with their community and broader systems of support, and challenges.
• Assist participants in working towards their goals and independence.
• Adhere to the NDIS and Aged Care code of conduct.
• Identify participants (individuals and cohorts), situations, or circumstances that are vulnerable to heightened risk and assist workers to understand and manage risks appropriately.
• Work alongside participants to implement individual safeguards that enable choice and manage risks.
• Assess participants’ needs and contribute to the development, planning and implementation of individual support, training and skill-development programs.
• Interview and consult with participants to assess the nature and extent of their support needs and any difficulties they face.
• Monitor and report on participants’ progress towards their goals and support needs.
• Refer participants to other agencies, allied health professionals or specialist services for additional health where required.

Hilltop Caring FOUNDATION

This is a full-time role with an annual salary of $80,000 - $100,000 plus superannuation, and involves the following tasks:

BenefitsTask & responsibilities

• Build strong relationships with various support, community, and clinical groups, allied health and medical teams.
• Focus on supporting participants to direct their lives, not just their services (for example, crisis and resilience development).
• Assist participants in developing knowledge, experience, and connection with their community and broader systems of support, and challenges.
• Assist participants in working towards their goals and independence.
• Adhere to the NDIS and Aged Care code of conduct.
• Identify participants (individuals and cohorts), situations, or circumstances that are vulnerable to heightened risk and assist workers to understand and manage risks appropriately.
• Work alongside participants to implement individual safeguards that enable choice and manage risks.
• Assess participants’ needs and contribute to the development, planning and implementation of individual support, training and skill-development programs.
• Interview and consult with participants to assess the nature and extent of their support needs and any difficulties they face.
• Monitor and report on participants’ progress towards their goals and support needs.
• Refer participants to other agencies, allied health professionals or specialist services for additional health where required.

Assess community needs and resources for health, welfare, housing, employment, training and other facilities and services related to participants.

Qualification & experience

• At least an AQF (or overseas equivalent) associate degree, advanced diploma, diploma, or higher qualification
• At least 1 year of relevant experience as a Residential Care Officer within a community or residential care setting
• At least 1 year of experience supporting clients with daily living activities, personal care, and behavioural support needs
• At least 1 year of experience implementing care plans, support programs, and case documentation requirements
• At least 1 year of experience working with multidisciplinary teams including healthcare professionals, case managers, and families
• At least 1 year of experience managing challenging behaviours and responding to incidents in care environments
• Strong knowledge of care standards, safeguarding requirements, and workplace health and safety procedures
• Ability to maintain accurate documentation, including case notes, incident reports, and care records
• Good communication skills and ability to engage effectively with clients, families, and support teams
• Ability to work independently and manage responsibilities in a structured care environment
• Strong interpersonal skills with a compassionate and client-focused approach
• Demonstrated organisational and communication skills required to efficiently operate independently and within a team.

Demonstrated experience managing relationships with businesses, customers, and various stakeholders prevalent in the community and personal services industry.

About Company

Our client is a well-established Australian aged and disability provider delivering individualised in-home care and supported independent living accommodation in Underwood, Queensland.

They now seek a Residential Care Officer to join their operations in Underwood, Queensland.

This job is posted from Workinitiatives platform.

Work Type: Full time

Salary: $80000-100000