Residential Care Officer

Sydney Caring Services Pty Ltd; Sydney; On-site; AUD 80,000 - 85,000; Full time

Job summary

Sydney Caring Services Pty Ltd is seeking a full-time Residential Care Officer to supervise residents in our STA/respite setting in Punchbowl, NSW. You will support daily living, social and emotional needs, working 24/7 with a rostered team to ensure safety and wellbeing.

Requirements include a Diploma or equivalent, at least one year in disability/residential care, NDIS knowledge, and current First Aid/CPR and screening checks. Salary is AUD 80,000–85,000 plus superannuation.

Qualifications

• Diploma in Community Services or equivalent; in absence, 3+ years' relevant experience.
• At least 1 year of experience in disability support or residential/respite care.
• Strong knowledge of NDIS, NDIS Practice Standards, and person-centred care.
• Ability to assess needs, develop and monitor supports, and handle complex needs.
• Good communication, record-keeping and case-management skills.
• Current First Aid and CPR, NDIS Worker Screening, Police Check, WWCC or willingness to obtain.

Responsibilities

• Provide care and supervision of residents, including overnight shifts.
• Review participant information and support plans before stays and conduct admissions and risk assessments.
• Develop, implement and monitor individual support and life skills programs.
• Assist with personal care, daily living activities, medication support and behavioral support.
• Monitor and report on residents' activities and wellbeing, including case notes and handovers.
• Liaise with families, carers and health professionals and coordinate referrals.
• Plan and facilitate recreational and community activities to promote independence.
• Oversee and guide support workers to ensure alignment with plans.
• Maintain a safe, homelike 24/7 respite environment.

Skills

NDIS knowledge

Assessment & planning

Communication & record-keeping

First Aid & CPR

Rostered shifts readiness

Education

Diploma in Community Services or equivalent

Job description

About the Company

Sydney Caring Services Pty Ltd is a Sydney-based NDIS registered provider delivering person-centered disability support services to children and adults with disability. We operate a Short Term Accommodation (STA)/respite service in Punchbowl, providing residential care with 24/7 care and supervision for residents during their stay.

About the Role

We are seeking a suitably qualified Residential Care Officer to join our team on a full-time basis. The main responsibility of the role is to provide care and supervision to residents staying in our STA/respite accommodation and support them with their daily living, social and emotional needs.

Location: Punchbowl NSW 2196

Position: Full-time

Salary: $80,000–$85,000 per annum plus superannuation

Key Responsibilities

• Providing care and supervision of residents throughout their stay, including overnight, to ensure their safety and wellbeing.
• Reviewing participant information and support plans before each stay, and conducting admission and risk assessments on arrival.
• Assessing residents' needs and developing, implementing and monitoring individual support, life skills and training programs in line with their NDIS support plans.
• Assisting residents with personal care, daily living activities, medication support and behavioral support in line with their support plans.
• Monitoring, recording and reporting on residents' activities, progress and wellbeing, including case notes, incident reports and shift handovers, in line with NDIS Practice Standards.
• Advising residents of available services and referring them to community, health, disability and welfare services where required.
• Liaising with families, carers, guardians, support coordinators and health professionals, including handover at the end of each stay.
• Planning and facilitating recreational, social and community-based activities that promote residents' independence and participation.
• Guiding and overseeing support workers on shift to ensure care is delivered in line with residents' support plans.
• Maintaining a safe, homelike respite environment and working as part of a rostered team within the 24/7 service.

Qualifications and Skills

• Minimum Diploma in Community Services, Nursing or an equivalent relevant qualification. In the absence of a relevant qualification, at least three years of relevant experience may be considered.
• Minimum one year of relevant experience in disability support, residential care, respite care or a related community services setting.
• Good understanding of the NDIS, NDIS Practice Standards and person-centred care.
• Ability to assess needs, develop and monitor support plans, and support residents with complex needs and behaviors of concern.
• Strong communication, record-keeping and case management skills.
• Current First Aid and CPR, NDIS Worker Screening Check, National Police Check and Working with Children Check, or willingness to obtain before commencement.
• Availability to work rostered shifts, including evenings, overnight shifts, weekends and public holidays.
• Applicants must have the right to work in Australia.

Australian Citizens / Permanent Residents preferred.