Residential Air-Conditioning Manager

seek.com.au; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Job summary

seek.com.au is seeking an experienced Residential Air-conditioning Manager on the Gold Coast, QLD. The role oversees residential HVAC projects from enquiry to completion, including quoting, scheduling and customer experience.

You will coordinate technicians and subcontractors while driving accurate estimates and strong margins. A hands-on leader with formal HVAC qualifications will excel in developing client relationships and improving processes.

Qualifications

• Experience in the air conditioning/HVAC industry.
• Strong estimating and quoting experience.
• Excellent communication and customer service skills.
• Understanding of job costing and margins.
• Current Australian manual driver's licence.

Responsibilities

• Oversee residential projects from enquiry through to quoting, scheduling and completion.
• Conduct residential site visits and prepare accurate quotes and estimates.
• Assess customer requirements and recommend air conditioning solutions.
• Coordinate technicians, apprentices and subcontractors as needed.
• Maintain communication with customers throughout each project and follow up quotes.
• Manage project costs, margins and overall job performance.
• Identify opportunities for additional works and upgrades.

Skills

Estimating

Quoting

Sales

Project management

Customer service

Communication

Time management

Leadership

Problem solving

Education

Air conditioning trade qualification

Supervisory/management experience

Job description

Residential Air-conditioning Manager

Gold Coast, QLD | Full-Time

Join a growing residential air conditioning business

We are a well-established and growing air conditioning business servicing residential customers across the Gold Coast and surrounding areas. We are looking for an experienced Residential Air-conditioning Manager to join our team and take ownership of our residential operations, quoting and customer experience.

This is a hands‑on leadership role suited to someone who understands the residential HVAC industry, has strong estimating and sales skills, and enjoys building relationships with customers and tradespeople.

The Role

As the Residential Air-conditioning Manager, you will be responsible for overseeing residential projects from the initial customer enquiry through to quoting, scheduling and completion.

Your responsibilities will include:

• Conducting residential site visits and preparing accurate quotes and estimates
• Assessing customer requirements and recommending appropriate air conditioning solutions
• Managing residential jobs from quote acceptance through to completion
• Coordinating technicians, apprentices and subcontractors where required
• Maintaining strong communication with customers throughout each project
• Following up quotes and converting opportunities into confirmed work
• Ensuring projects are completed efficiently, professionally and profitably
• Managing job schedules and helping coordinate day-to-day residential operations
• Identifying opportunities for additional works and upgrades
• Ensuring high standards of workmanship, presentation and customer service
• Monitoring project costs, margins and overall job performance
• Resolving customer issues and ensuring a positive customer experience
• Working closely with management to improve processes and performance

About You

We are looking for someone who has:

• Previous experience in the air conditioning/HVAC industry
• Strong knowledge of residential air conditioning systems and installations
• Proven experience in estimating, quoting or residential project management
• Excellent communication and customer service skills
• Strong organisational and time‑management abilities
• Commercial awareness and an understanding of job costing and margins
• The confidence to conduct customer consultations and recommend solutions
• The ability to manage multiple jobs and priorities simultaneously
• A professional presentation and a positive, solutions‑focused attitude
• A current Australian manual driver's licence

An air conditioning trade qualification, estimating experience or previous supervisory/management experience will be highly regarded.

What We Offer

• A full-time position with a well-established Gold Coast business
• Competitive salary package based on experience
• Opportunity to take ownership of the residential division
• Variety and autonomy in your day-to-day role
• A supportive and professional team environment
• A role where your estimating, sales and management skills can directly contribute to the success of the business