Resident Wellbeing Programs Lead

Keyton; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package + Bonus

Flexible working arrangements

4x Wellbeing Days per year

Rewards and recognition programs

Employee benefits and discounts

Discounted health insurance

Fitness Passport

Job summary

Keyton is seeking a passionate Resident Wellbeing Partner to join the Resident Operations team in our Melbourne office. You will plan, coordinate and promote health and wellbeing initiatives for residents across your designated region, working with village and resort managers and Keyton’s health partner.

You will develop tailored wellbeing programs, coordinate education sessions and health activities, and promote services to residents.

Qualifications

• Demonstrated experience in program coordination, stakeholder engagement or community-focused service delivery.
• Strong communication and relationship-building skills.
• Excellent organisational skills with the ability to manage competing priorities.
• Proven ability to work independently and use initiative.
• Strong technology skills and confidence using digital systems and applications.
• Experience within Retirement Living, Aged Care, Community Services, Allied Health or a related sector will be highly regarded.

Responsibilities

• Act as the central point of contact between cluster villages and resorts and Keyton’s preferred health and wellbeing partner to support service delivery.
• Work with village and resort teams to understand resident needs, priorities and wellbeing opportunities.
• Develop and coordinate a tailored wellbeing program for each village or resort in your region, including education sessions, health consultations and exercise activities.
• Arrange resident information sessions through Keyton’s preferred partner, including allied health services, My Aged Care and Support at Home topics.
• Promote available services, support pathways and wellbeing opportunities so residents can access support when needed.
• Monitor participation, outcomes and resident feedback to support continuous improvement.
• Support resident communications, presentations and wellbeing-related publications.
• Maintain accurate records, reporting and administrative documentation.
• Champion a welcoming, respectful and inclusive approach with residents, team members and partners.

Skills

Program coordination

Stakeholder engagement

Communication

Organisational skills

Independent work

Digital literacy

Job description

Keyton is seeking a passionate Resident Wellbeing Partner to join the Resident Operations team in our Melbourne office. You will plan, coordinate and promote health and wellbeing initiatives for residents across your designated region, working with village and resort managers and Keyton’s health partner.

You will develop tailored wellbeing programs, coordinate education sessions and health activities, and promote services to residents.