Resident Wellbeing Partner (Qld)

Ageing Australia; Sunshine Coast Regional; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

4x Wellbeing Days per year

Bonus scheme

Reward and recognition programs

Discounted health insurance

Annual vaccinations

Fitness Passport

Supportive team culture

Company benefits and discounts

Job summary

Keyton is seeking a passionate Resident Wellbeing Partner to join our Resident Operations team on the Sunshine Coast. You will collaborate with Village and Resort Managers to plan, coordinate and promote health and wellbeing initiatives that help residents live well and age confidently in place.

Based in Queensland, you’ll connect with allied health partners, run engaging programs, arrange sessions, track participation and outcomes, and support communications and publications while maintaining

Qualifications

• Demonstrated experience in program coordination, stakeholder engagement or community-focused service delivery.
• Strong communication and relationship-building skills.
• Excellent organisational skills with the ability to manage competing priorities.
• Proven ability to work independently and use initiative.
• Strong technology skills and confidence using digital systems and applications.
• Experience within Retirement Living, Aged Care, Community Services, Allied Health or a related sector will be highly regarded.

Responsibilities

• Act as the central point of contact between cluster villages and resorts and Keyton's preferred health and wellbeing partner to support service delivery.
• Work with village and resort teams to understand resident needs, priorities and wellbeing opportunities.
• Develop and coordinate a tailored wellbeing program for each village or resort in your region, including education sessions, health consultations and exercise activities.
• Arrange resident information sessions through Keyton's preferred partner, including allied health services, My Aged Care and Support at Home topics.
• Promote available services, support pathways and wellbeing opportunities so residents can access support when needed.
• Monitor participation, outcomes and resident feedback to support continuous improvement.
• Support resident communications, presentations and wellbeing-related publications.
• Maintain accurate records, reporting and administrative documentation.
• Champion a welcoming, respectful and inclusive approach with residents, team members and partners.

Skills

Communication Skills

Networking Skills

Passionate

Coordination Skills

Self Motivation

Allied Health

Customer Relationships

Business Partnerships

Business Process Improvement

Program Management

Service Delivery

Nursing Home Care

Stakeholder Engagement

Strategic Alliances

Demonstration Skills

Administrative Operations

Technical Skills

Publishing Skills

Digital Technology

Job description

Health, Medical & Pharmaceutical
Source: uWorkin

Skills Required

• Communication Skills
• Networking Skills
• Passionate
• Coordination Skills
• Self Motivation
• Allied Health
• Customer Relationship Management
• Business Partnerships
• Business Process Improvement
• Program Management
• Service Delivery
• Nursing Home Care
• Stakeholder Engagement
• Strategic Alliances
• Demonstration Skills
• Administrative Operations
• Technical Skills
• Publishing Skills
• Digital Technology

JOB DESCRIPTION

Job Description

We are seeking a passionate and proactive Resident Wellbeing Partner to join our Resident Operations team. Located in our Sunshine Coast office, you will work closely with Village and Resort Managers across your designated region to plan, coordinate and promote health and wellbeing initiatives that enhance the lives of residents.

Acting as a key connection between residents, village teams and Keyton's preferred health and wellbeing partner, you will help deliver engaging programs, educational sessions, wellness initiatives and support services that enable residents to live well, stay connected and age confidently in place.

This is an ideal opportunity for someone who enjoys building relationships, coordinating impactful programs and making a genuine difference.

How You'll Make an Impact

Act as the central point of contact between cluster villages and resorts and Keyton's preferred health and wellbeing strategic partner to support service delivery.

Work with village and resort teams to understand resident needs, priorities and wellbeing opportunities.

Develop and coordinate a tailored wellbeing program for each village or resort in your region, including education sessions, health consultations and exercise activities.

Arrange resident information sessions through Keyton's preferred partner, including allied health services, My Aged Care and Support at Home topics.

Promote available services, support pathways and wellbeing opportunities so residents can access support when needed.

Monitor participation, outcomes and resident feedback to support continuous improvement.

Support resident communications, presentations and wellbeing-related publications.

Maintain accurate records, reporting and administrative documentation.

Champion a welcoming, respectful and inclusive approach with residents, team members and partners.

About the Employer

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive, not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Ready to Lead with Heart?

If you're passionate about helping residents thrive and want to play a key role in delivering meaningful wellbeing outcomes, we'd love to hear from you.

Please note: The successful applicant must complete a Police Check and will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.

About the Candidate

You are an organised and relationship-focused professional who is passionate about supporting older Australians to maintain healthy, active and connected lifestyles. You enjoy working autonomously, building partnerships and coordinating programs that deliver meaningful outcomes.

To be successful in this role, you will have:

Demonstrated experience in program coordination, stakeholder engagement or community-focused service delivery.

Strong communication and relationship-building skills.

Excellent organisational skills with the ability to manage competing priorities.

Proven ability to work independently and use initiative.

Strong technology skills and confidence using digital systems and applications.

Experience within Retirement Living, Aged Care, Community Services, Allied Health or a related sector will be highly regarded.

Competitive salary package + Bonus scheme

Flexible working arrangements

4x Wellbeing Days per year (one per quarter) - almost an extra week of leave

Reward and recognition programs

Excellent company benefits and discounts

Discounted health insurance, annual vaccinations and skin checks

Fitness Passport for you and your family

Supportive and collaborative team culture

Queensland Health - South Townsville, QLD